- CACI International (Sterling, VA)
- …a minimum of 5 years of related systems administration experience. + Some level of technical and industry experience in either Linux or Windows environments, ... virtualization. + Minimum of a year experience providing Tier 1 or Tier 2 helpdesk /desktop support. + Ability to work independently with little or no supervision. +… more
- Ethos Veterinary Health (Bothell, WA)
- …via employee communication platforms + First point of contact to NVA Helpdesk for front desk-related issues + Attends leadership team meetings, conducts front ... client service initiatives with front desk team + Demonstrates and reinforces highest level of client service Financial + AR Management + Reviews and reconciles… more
- Red Cat Holdings (Valdosta, GA)
- …and network issues across Windows, macOS, and Linux systems + Respond to helpdesk tickets in a timely manner, document resolutions, and escalate complex issues as ... + Proficient with Windows and Linux operating systems at an administrative level , including user profile management, system updates, configuration, and debugging of… more
- The Hartford (Charlotte, NC)
- …to a worldwide data center audience* Respond to requests from users (as Level 2 of the escalation procedures) and assist in deploying/configuring system* Provide ... resolution of more complex issues escalated from the support helpdesk and provide extra frontline support capacity as directed* This staff member will possibly be… more
- Allied Universal (Irvine, CA)
- …with the BPO partner, ensuring service delivery aligns with agreed Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and compliance standards + ... recruiting support, employee data management, onboarding/offboarding, benefits administration, HR helpdesk , Investigations, background check adjudications, and document management +… more
- Southwest Gas Corporation (Las Vegas, NV)
- …moderate issues and problems, while referring more complex issues to higher- level analysts. This position may provide leadership, coaching, and/or mentoring to ... HR, Recruiting, Talent (Performance Management and Succession Planning), HR Helpdesk , Learning, Benefits, Absence Management, and Compensation/Workforce Planning *Provide… more
- Gromelski & Associates, Inc. (Manassas, VA)
- …issues and outages. + Respond to requests and tickets to the helpdesk . + Install and configure servers and workstations. + Experience troubleshooting and ... no dual citizenship and able to obtain and keep a DoD Secret level security clearance **_Job:_** Full-Time Employee, 40 hours/week **Benefits:** We offer a… more
- CACI International (Stennis Space Center, MS)
- …Join troubleshooting bridge calls for major incidents. + Perform Tier II- level administration tasks. + Assist with postmortem activities and operational ... issues and coordinate with Archon MCS Support. + Create and track local helpdesk tickets. + Gather, track, collate, and report new customer feature requests.… more
- Proven IT (Tinley Park, IL)
- …IT support related to technical troubleshooting and maintenance. This is the first level of technical customer support. The Tier I Engineer has a broad understanding ... Responsibilities + Delivers the first line of support for Proven IT Helpdesk customers + Analyzes and investigates the customer needs through qualifying questions… more
- Proven IT (Naperville, IL)
- …IT support related to technical troubleshooting and maintenance. This is the intermediate level of technical customer support. The Tier II Engineer has a broad ... II receives escalations from Tier I to deliver support for Proven IT Helpdesk customers + Analyzes and investigates the customer needs through remote diagnostics and… more