- Proven IT (Naperville, IL)
- …IT support related to technical troubleshooting and maintenance. This is the intermediate level of technical customer support. The Tier II Engineer has a broad ... II receives escalations from Tier I to deliver support for Proven IT Helpdesk customers + Analyzes and investigates the customer needs through remote diagnostics and… more
- Southwest Gas Corporation (Las Vegas, NV)
- …moderate issues and problems, while referring more complex issues to higher- level analysts. This position may provide leadership, coaching, and/or mentoring to ... HR, Recruiting, Talent (Performance Management and Succession Planning), HR Helpdesk , Learning, Benefits, Absence Management, and Compensation/Workforce Planning Provide… more
- Bright Horizons (NY)
- …you must maintain both mental and physical alertness, ensuring you have the appropriate level of energy to meet the essential job requirements. You must be ready to ... aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable… more
- University of Pennsylvania (Philadelphia, PA)
- …ticket request forms, etc.) and provide tier 1 support. + Manage the Slate Helpdesk Asana board and in collaboration with team, migrate issues to the backlog. Cycle ... in alignment with salary ranges based on external market data for the job's level . Internal organization and peer data at Penn are also considered. Equal Opportunity… more
- Colossal Contracting, LLC (Albany, NY)
- …used from spare parts inventories and adjust inventories to support the performance level required. + Refresh approximately 25% of the total number of computers per ... Minimum of 1 year of technical experience working in a desktop support or helpdesk setting. + Ability to creatively solve challenging technology problems + Must be… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Call Order. + Demonstrated ability for oral and written communication with the highest level of management. + Must have knowledge of operating and maintaining Tier 2 ... Tech Control Helpdesk . + Ability to provide technical directions and supervision in coordinating, restoring, and reporting functions necessary for effective… more
- Capital One (Plano, TX)
- …customer support efforts. + Experience in managing a product with a significant helpdesk footprint. + Familiarity with tools such as JIRA and ServiceNow used as ... varies based on full or part-time status, exempt or non-exempt status, and management level . This role is expected to accept applications for a minimum of 5 business… more
- State of Massachusetts (Boston, MA)
- …*_Preferred Knowledge, Skills, and Abilities:_* * A minimum of 1 year of IT/ helpdesk support experience is preferred * General knowledge of ticketing system and help ... desk practices. * Intermediate level knowledge of CRM environments. * Familiarity with Low Code / No Code platform environments. * Ability to track progress of… more
- Georgia Military College (Milledgeville, GA)
- Position Type Part Time Education Level High School Travel Percentage Up to 25% Description Georgia Military College is now accepting applications for a part-time ... equipment + Inventory and label institutional technology equipment + Work tier one helpdesk tickets + Other duties as needed/assigned including but not limited to… more
- UIC Government Services and the Bowhead Family of Companies (Alexandria, VA)
- …Business Analyst - Journeyman + Financial Business Analyst - Senior + Helpdesk Specialist + Information System Security Officer - Journeyman + Information System ... certifications will vary based on position requirements + Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint… more