- Insight Global (Honolulu, HI)
- Job Description Day to Day: * Provide Level 1 helpdesk and Level 2 application support * Troubleshoot and resolve desktop application issues * Monitor and ... manage escalated tickets * Conduct UAT for new/upgraded applications * Collaborate with IT teams and office management * Maintain documentation and knowledge base articles * Support attorneys and legal staff with application-specific needs * Assist with AV… more
- Custom Computer Specialists (Hauppauge, NY)
- …assist as necessary. . Address escalations for Windows OS and Network infrastructure issues from Level 1 and Level 2 helpdesk associates. . Work under the ... The NOC Systems/Network Engineer will provide the below: RESPONSIBILITIES: . Provide third- level support to the system engineering escalation process. . Monitor the… more
- CACI International (Hampton, VA)
- …* A minimum of four years of operational AF DCGS experience. * Enterprise Level Helpdesk and Customer Service Experience. * A familiarity with IT Service ... a commitment to high performance. * Ensure that Service Level Agreements and client expectations are met. Engage with...or ServiceNow. * Prior experience as an ITSM Service Level Manager. * Ability to engage stakeholders through collaborative… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …INFORMATION TECHNOLOGY SUPPORT SPECIALIST WILL MAKE AN IMPACT * Provide Web Queue Helpdesk support within Service Level Agreement (SLA) requirements to users * ... **Req ID:** RQ208555 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...Experience: 3+ years of related experience * Security Clearance Level : TS/SCI w/Poly * Required Skills and Abilities: Communication… more
- Omnicell (Morristown, NJ)
- …maintenance of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with pharmacy ... report concerns. Resolve common system issues. + Maintain a high level of communication to ensure proactive, solution-oriented problem identification and resolution.… more
- Omnicell (State College, PA)
- …maintenance of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with pharmacy ... report concerns. Resolve common system issues. + Maintain a high level of communication to ensure proactive, solution-oriented problem identification and resolution.… more
- Omnicell (Memphis, TN)
- …maintenance of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with pharmacy ... report concerns. Resolve common system issues. + Maintain a high level of communication to ensure proactive, solution-oriented problem identification and resolution.… more
- Omnicell (Toledo, OH)
- …maintenance of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with pharmacy ... report concerns. Resolve common system issues. + Maintain a high level of communication to ensure proactive, solution-oriented problem identification and resolution.… more
- Omnicell (Fort Worth, TX)
- …maintenance of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with the ... proactive, solution-oriented problem identification and resolution. + Maintain a high level of customer satisfaction by aligning the Pharmacy Services Program to… more
- Robert Half Technology (Lakewood, NJ)
- …security, and supporting hardware installations. Responsibilities: * Manage the delivery of Level 2/3 helpdesk support for Windows, macOS, and mobile devices ... to ensure timely resolution of issues. * Administer and configure Exchange Online, SharePoint, Teams, and security policies within Microsoft 365. * Oversee network settings including DNS, DHCP, VLANs, VPNs, and firewall configurations. * Implement and manage… more