- Cushman & Wakefield (Youngstown, OH)
- …review * Assist with measuring and reporting key performance indicators against service level agreements * Provide facilities helpdesk services on behalf of the ... client(s) and monitor internal/external workflow for all facilities cases to ensure consistent quality of service and work product KEY COMPETENCIES 1. Communication Proficiency (oral and written) 2. Customer Focus 3. Initiative 4. Sense of Urgency 5.… more
- Cushman & Wakefield (Cedar Rapids, IA)
- …client * Assist with measuring and reporting key performance indicators against service level agreements * Provide facilities helpdesk services on behalf of the ... client(s) and monitor internal/external workflow for all facilities cases to ensure consistent quality of service and work product KEY COMPETENCIES 1. Communication Proficiency (oral and written) 2. Customer Focus 3. Initiative 4. Sense of Urgency 5.… more
- Cushman & Wakefield (Irvine, CA)
- …client * Assist with measuring and reporting key performance indicators against service level agreements * Provide facilities helpdesk services on behalf of the ... client(s) and monitor internal/external workflow for all facilities cases to ensure consistent quality of service and work product KEY COMPETENCIES 1. Communication Proficiency (oral and written) 2. Customer Focus 3. Initiative 4. Sense of Urgency 5.… more
- AireSpring (Atlanta, GA)
- …its stellar reputation by taking service and support to the next level , delivering an award-winning customer experience that far exceeds the industry standards. ... telecommunications environment. This individual will oversee internal IT support ( Helpdesk ), corporate infrastructure (on-prem and cloud), endpoint management, network… more
- Kimber Mfg., Inc. (Troy, AL)
- SUMMARY/OBJECTIVE The IT Support Specialist II provides helpdesk support and serves as a bridge between frontline helpdesk technicians and the network/system ... & RESPONSIBILITIES + Provide Tier 2/Tier 3 technical support for escalated helpdesk tickets, including hardware, software, and network-related issues. + Assist with… more
- Knowles Precision Devices (Itasca, IL)
- IT Support Specialist (Entry Level ) Department: Information Technology Employment Type: Full Time Location: Itasca, IL Description We are seeking a motivated and ... detail-oriented IT Support Specialist (Entry Level ) to join our dynamic IT Department. This role...candidate will contribute to endpoint engineering, provide Tier 1 helpdesk support, assist in cybersecurity monitoring, and support basic… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk team. The ideal candidate will provide expert- level support to our ... resolving the most complex issues and ensuring a high level of customer satisfaction. This role requires advanced technical...Document all customer interactions and issue resolutions in the helpdesk ticketing system. . Collaborate with Tier 1 and… more
- TEKsystems (Jackson, MS)
- …etc or has a quick issue, users have to submit a ticket and wait for helpdesk /desktop to respond which takes time. They want to build a team of technicians to ... to do after a long shift is call the helpdesk and go through the formal process of creating...it. The director is looking for a "Disney World" level of customer service. We will need to do… more
- TEKsystems (Monroe, LA)
- …looking for a 2 Desktop support technicians to focus on providing the highest level of customer service to OLOL's offsite clinic locations and provide proactive IT ... users have to submit a ticket and wait for helpdesk /desktop to respond which takes time. FMOL wants a...also have prior IT hardware and software experience. Experience Level Intermediate Level Job Type & Location… more
- TEKsystems (Jackson, MS)
- …etc or has a quick issue, users have to submit a ticket and wait for helpdesk /desktop to respond which takes time. FMOL wants a team of technicians to basically do ... to do after a long shift is call the helpdesk and go through the formal process of creating...also have prior IT hardware and software experience. Experience Level Intermediate Level Job Type & Location… more
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