• IT Services Support Specialist

    TekSynap (Arlington, VA)
    …& Qualifications** TekSynapis seekinga **IT Service Support Specialist** toprovideTier 1/2 helpdesk support to JPO end users, resolving issues, managing tickets, ... degree (Bachelor'spreferred) in IT or related. + 3+ years helpdesk or IT service support experience. + Proficiencywith ITSM...customer service and troubleshooting skills. + DoD 8570: IAT Level I (A+ CE, Network+ CE, or equivalent). +… more
    TekSynap (12/31/25)
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  • Technical Customer Service Representative-3

    Quality Technology Services, LLC (Suwanee, GA)
    …+ Answer phones and respond to customer/employee requests. + Respond to internal Helpdesk support tickets. + Respond to alarms and take appropriate action to correct ... or escalation for incidents as required by QTS Service Level Agreements. + Conduct basic troubleshooting and provide detailed...more years of IT experience in a customer-focused role ( Helpdesk , Application or Service Desk support). Two or more… more
    Quality Technology Services, LLC (01/09/26)
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  • Help Desk Technician II

    Insight Global (Cape Canaveral, FL)
    …service in a prompt, friendly, and customer service-oriented manner. * Provide Helpdesk coverage and log, prioritize, categorize, and document all phone and email ... requests received by the Helpdesk system. * Troubleshoot, diagnose, and resolve technical support...and RMM tools is a plus. * Provide Basic ( Level 1) support, troubleshooting, and problem-solving on a local… more
    Insight Global (01/08/26)
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  • Mgr Help Desk Customer Suppt 2

    Huntington Ingalls Industries (Fairfax, VA)
    …Salary Range: $102,327.00 - $120,000.00 Security Clearance: Ability to Obtain Level of Experience: Management This opportunity resides with Global Security (GS). ... Desk Customer Support Manager to support the DSS PASS Helpdesk contract in our Fair Lakes, Fairfax VA location....IT engineering projects including seven (7) days of customer helpdesk support with a team consisting of up to… more
    Huntington Ingalls Industries (01/06/26)
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  • Help Desk Analyst Tier III

    Robert Half Technology (Nashville, TN)
    Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you will be ... company. Key Responsibilities: + Advanced Problem Resolution: Serve as the highest level of technical support, resolving the most complex issues related to hardware,… more
    Robert Half Technology (01/05/26)
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  • Sr IT Operations Lead

    TekSynap (Washington, DC)
    **Responsibilities & Qualifications** **RESPONSIBILITIES** + Oversee and manage helpdesk operations to ensure prompt resolution of issues and effective end-user ... and service tickets, ensuring timely resolution. + Lead and supervise helpdesk personnel, promoting adherence to established service standards. + Leverage knowledge… more
    TekSynap (12/16/25)
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  • Sr. Support Analyst

    Brookfield Properties (San Ramon, CA)
    …internal clients including office and site staff. What You'll Bring: + 5+ years helpdesk /deskside experience as well as some hands-on desk side support (2nd level ... technical customer support industry experience + Experience in quality monitoring, helpdesk practices, root cause analysis + Willingness to participate in quality… more
    Brookfield Properties (12/16/25)
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  • IT Service Desk Lead

    Xeris Pharmaceuticals, Inc. (Chicago, IL)
    …ensuring efficient service delivery, and driving continuous improvement across the helpdesk function in a Microsoft centric environment. This role serves as ... preferred + 5+ years of progressive experience in IT support/ helpdesk roles + Proven supervisory experience with a strong...as necessary to fulfill obligations. Periodic overnight travel. _The level of the position will be determined based on… more
    Xeris Pharmaceuticals, Inc. (11/08/25)
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  • Information Technology Technician

    The Raymond Corporation (Charlotte, NC)
    …not limited to, the measured timeliness of end-user problem resolutions, IT helpdesk issue trends, surveys, feedback from end users, and measure performance ... Works directly with other IT Team members, suppliers, and contractors to resolve Level 3 and escalated problems. Acts as a liaison between users, IT suppliers,… more
    The Raymond Corporation (11/01/25)
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  • Business Analyst

    City of New York (New York, NY)
    …and testing; - Perform User Acceptance Testing on CityTime reports; - CityTime Helpdesk website server maintenance; - CityTime Helpdesk website modification; - ... hoc report; - Maintain Config viewer on the CityTime Helpdesk website and; - Maintain Labor Allocation (LA) tool...Special Note To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated… more
    City of New York (10/23/25)
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