- Insight Global (Braddock, PA)
- …9000 (v3.0 or higher) Milestone XProtect Corporate (2022 or higher) Software House Level 2 C*Cure 9000 Installer/Maintainer Certification Milestone certification ... Job Description We are looking for an ESS Helpdesk Technician to join the team immediately. This...ticket status, common issues, and resolution times. Troubleshoot and support : C*Cure 9000 (v3.0 or higher) access control systems… more
- TEKsystems (Olathe, KS)
- Description This is a combination of level 1 and level 2 Helpdesk /Tech Support . Top tickets will be pw reset, permission, printers/network devices, ... and procedures. - "Jack of all trades" as they'll be working as onsite support . Experience Level Intermediate Level Job Type & Location This is a Contract to… more
- Zions Bancorporation (Midvale, UT)
- …and training materials related to projects + Assist with helpdesk queue as level 2 support for escalated issues + Facilitate user acceptance testing ... needs to develop process maps and documentation in ADO + Provide support within the functional areas of data management, contacts, leads, campaigns, opportunities,… more
- Streamline Innovations (San Antonio, TX)
- …to ensure deliverables in a timely manner + Provide level 1 & 2 helpdesk support , including ticket triage, troubleshooting, and escalation as needed ... strong project management skills and a background in technical support . The ideal candidate will be responsible for coordinating... 1 help desk experience + 1-3 years of level 2 help desk experience + 1-3… more
- BlackRock (New York, NY)
- … support , incident resolution and seamless handoffs to Remote Resolve support , on-site Level 2 support and Level 3 Engineering groups. The manager ... role is accountable for delivering a high-quality, always-on client support experience. You will manage a team that provides...ticket data:** including triage, routing, and seamless escalation to Level 2 / Level 3; proactively and… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …Representative to join our helpdesk team. The ideal candidate will provide expert- level support to our clients, resolving the most complex issues and ... ensuring a high level of customer satisfaction. This role requires advanced technical...as the escalation point for unresolved issues from Tier 2 support or other teams. . Document… more
- Huntington Ingalls Industries (Fairfax, VA)
- …Project Leadership: Oversee complex IT engineering projects including seven (7) days of customer helpdesk support with a team consisting of up to 25 members with ... Range: $102,327.00 - $120,000.00 Security Clearance: Ability to Obtain Level of Experience: Management This opportunity resides with Global...a Help Desk Customer Support Manager to support the DSS PASS Helpdesk contract in… more
- Custom Computer Specialists (Raleigh, NC)
- …We are seeking a motivated and customer-focused Entry Level Technician to support our Managed Services/ Helpdesk team in our NC office. This entry- level ... Entry Level Technician Location Raleigh, NC Company Order Number...of a couple of months. Responsibilities . Provide day-to-day helpdesk support by responding to technical requests… more
- L3Harris (Greenville, TX)
- …Perform incident management by identifying, analyzing, and, escalating complex problems to higher- level support teams when necessary. + Manage service requests ... Job Description: L3Harris is seeking a motivated and customer-focused Level 1 IT Customer Support Specialist to...support for our internal customers by ensuring seamless helpdesk operations around the clock. The ideal candidate will… more
- TEKsystems (Monroe, LA)
- …FMOL's Our Lady of the Lake Hospital located in Baton Rouge is looking for a 2 Desktop support technicians to focus on providing the highest level of ... OLOL's offsite clinic locations and provide proactive IT customer support . Today if a user has a request for...users have to submit a ticket and wait for helpdesk /desktop to respond which takes time. FMOL wants a… more