- TEKsystems (Monroe, LA)
- …FMOL's Our Lady of the Lake Hospital located in Baton Rouge is looking for a 2 Desktop support technicians to focus on providing the highest level of ... OLOL's offsite clinic locations and provide proactive IT customer support . Today if a user has a request for...users have to submit a ticket and wait for helpdesk /desktop to respond which takes time. FMOL wants a… more
- TEKsystems (Jackson, MS)
- …integrated information systems. FMOL's St. Dominic Hospital in Jackson, MS is looking for 2 motivated Field Support Technicians to join their new team that ... specifically support St. Dominic's clinic locations. St. Dominic is splitting...users have to submit a ticket and wait for helpdesk /desktop to respond which takes time. FMOL wants a… more
- University of New Haven (West Haven, CT)
- Technical Support Representative 2 Department:Office of Information Technology Location:West Haven, CT Technical Support Representative 2 Who we are: The ... long-standing commitment to collaborative, interdisciplinary, project-based learning. The Technical Support Representative 2 is responsible for assisting faculty… more
- AireSpring (Chicago, IL)
- …Managed Security which has earned its stellar reputation by taking service and support to the next level , delivering an award-winning customer experience that ... a fast-paced telecommunications environment. This individual will oversee internal IT support ( Helpdesk ), corporate infrastructure (on-prem and cloud), endpoint… more
- Quality Technology Services, LLC (Suwanee, GA)
- …+ Answer phones and respond to customer/employee requests. + Respond to internal Helpdesk support tickets. + Respond to alarms and take appropriate action ... or escalation for incidents as required by QTS Service Level Agreements. + Conduct basic troubleshooting and provide detailed...more years of IT experience in a customer-focused role ( Helpdesk , Application or Service Desk support ). Two… more
- 32BJ Benefit Funds (New York, NY)
- …ITIL and Microsoft Professional Certification are pluses. + 3-5 years of experience in VDI, IT Support Level 2 or above technical support , and systems ... and in-person. + Determines and issues priority levels for helpdesk queues in IT Helpdesk ticketing system....related discipline. 3-5 years of experience in VDI, IT Support Level 2 or above… more
- YAI (Westchester County, NY)
- …value. + Works closely with IT service desk team to receive, troubleshoot and resolve Level I and II IT issues escalated for field support assistance/handling. + ... in a timely and appropriate manner, in accordance with established service level agreements (SLAs). + Provides on-site, in-person and/or telephone technical … more
- Microsoft Corporation (Redmond, WA)
- …with product engineering to resolve product gaps, and continuously training our team of support agents to provide expert- level technical support . You'll work ... experience in hardware, cloud, or other cybersecurity experience * 2 + years' experience in customer experience or support...in PowerBI, SQL, Kusto * Prior experience in customer support and helpdesk management * Proven track… more
- M. C. Dean (Annapolis Junction, MD)
- …support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 (Escalation) problem identification, diagnosis ... for the better. We are seeking a **System Administrator 2 ** to join our **Security and Electronic Systems (SES)**...not limited to: + Contribute to physical security system support to meet service level agreements. +… more
- Robert Half Technology (Nashville, TN)
- …Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical problems. + ... Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support...Responsibilities: + Advanced Problem Resolution: Serve as the highest level of technical support , resolving the most… more