- TEKsystems (West Bend, WI)
- …team on a long-term contract. This role involves providing Tier 2 support by handling escalations from the helpdesk , assisting with onboarding and ... as Network Operations and User Administration. Key Responsibilities: + Respond to escalated helpdesk tickets and provide white-glove support to end users +… more
- EMCOR Group (Raleigh, NC)
- …or related field preferred. + 2 + years of experience in a technical support or helpdesk role. + Basic understanding of Microsoft Windows operating systems. + ... will be required some as well. This person provides first- level support to end users for hardware,...computers and mobile devices as needed. + Respond to helpdesk tickets, phone calls, and emails in a timely… more
- TEKsystems (London, OH)
- …frameworks. The professionals should be able to provide all the necessary support for Citrix Infrastructure. Apart from these, the additional duties include: * ... the business applications. * Determining the increased cases received by the IT Helpdesk . * Improving and adjusting the Virtual Desktop system. * Design and… more
- Robert Half Technology (Nashville, TN)
- …Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical problems. + ... Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support...Responsibilities: + Advanced Problem Resolution: Serve as the highest level of technical support , resolving the most… more
- Alfred University (Alfred, NY)
- …as Resnet, etc., to keep up with computer related issues. + Provides advanced Windows Support to the Helpdesk . Involves training Helpdesk staff in new ... of University-owned computers in classrooms, labs offices, and residence halls. Maintain, support , and secure University staff and lab computers. Create, manage, and… more
- Invenergy (Chicago, IL)
- … ticketing system and serve as primary point of contact for EAM database support issues not resolved through helpdesk + Serve as liaison between software ... users of EAM on various procedures, and manage the helpdesk ticketing system. Invenergy wants a team player willing...reliability. Some travel will be required in order to support training needs based on new innovative features or… more
- Wells Fargo (Chandler, AZ)
- …an Agile Project Management environment. + 2 + Experience supporting an enterprise- level environment, including production support of a 24x5 application. + ... . + Investigate complex issues and delegates the remediation items to the team. + Support helpdesk line for PACT related break/fix issues. + Support testing… more
- TEKsystems (Los Angeles, CA)
- …POSITION TITLE: IT Support Specialist I REPORTS TO: Director of Helpdesk and Support Services LOCATION: Los Angeles Office OTHER KEY RELATIONSHIPS: ... of 25‐35 incidents per day. 4. Escalate incidents to Level II or appropriate support teams when...and connectivity issues. DESIRED QUALIFICATIONS 1. Bachelor's Degree or 2 ‐year IT Support environment experience. 2… more
- Mount Sinai Health System (New York, NY)
- …and five years of experience in a helpdesk , desk side, application, or systems support role. OR 2 . A four-year high school diploma or GED equivalent and ... tests and ensures consistency with standards, protocols, and procedures. 6. Provides third level support on incidents and escalates problems and issues as… more
- Insight Global (Mcbh Kaneohe Bay, HI)
- …IT experience (will consider 2 years of experience) Tier 1 and Tier 2 Helpdesk support experience Experience diagnosing computer and laptop issues ... Experience with printer and related hardware resets, user account support , and providing technical customer service Be at customer site 5 days per week. more