- Fairleigh Dickinson University (Teaneck, NJ)
- …certifications (ie, A+, Network+, Security+, MCP ) are preferred. 3. Proven experience in a helpdesk or IT support role ( 2 years preferred). 4. Strong ... related issues for all users requiring technical assistance and support for a wide range of IT-related issues. The...to resolve many tickets and will properly escalate higher level issues to other members of the IT organization.… more
- Leidos (Chantilly, VA)
- …3+ years managing server maintenance and support + 3+ years experience managing Tier 2 - 24x365 Helpdesk support to include Tier 3 on-demand for priority ... supporting the customer mission. You'll be managing the Tier 2 and Tier 3 team and working in collaboration...available on-demand for critical and high operations incidents + Support Service Level Agreement of 99.9% (three-nine)… more
- Citizenship and Immigration Services (South Burlington, VT)
- …and fraud. As an Financial Systems Specialist, you will provide oversight and support for financial programs and ensure the accuracy and timeliness of financial data ... is available, reliable, consistent, accessible, secure, and timely to support the mission and activities of OCFO, USCIS, and...this position; (1) resided in the United States; OR ( 2 ) worked for the United States Government as an… more
- L3Harris (Colorado Springs, CO)
- …corrective maintenance actions + Provide first level and when possible second level support for terrestrial network connectivity support during high- ... domains in the interest of national security. Job Title: Sr. Associate Network/ Helpdesk Engineer Job Code: 32552 Job Location: Colorado Springs, CO Job Schedule:… more
- BAE Systems (Columbia, SC)
- …Administrator to fulfill a role in our TechOne Service Center providing 24/7 Tier 2 Technical Helpdesk and operational support for the Executive Office ... operations, and IT hardware support in an IT environment; (AND) + Minimum 2 years IT customer support experience. + Microsoft Technology Associate (MTA) IT… more
- TEKsystems (Raleigh, NC)
- …Workstation Support Specialist is responsible for providing second- and third- level technical support for software, hardware, and networking systems. They ... * Two years of experience working as an IT Helpdesk Technician or in a similar customer support...solutions and instructions in a user-friendly and professional manner. 2 . Technical expertise: A deeper understanding of IT systems,… more
- Citizenship and Immigration Services (Spokane, WA)
- …need of the agency. The responsibilities described are for the full performance level . At developmental grade levels, assignments will be of more limited scope ... this position; (1) resided in the United States; OR ( 2 ) worked for the United States Government as an...Time) on 01/14/2026. GS-11: You qualify at the GS-11 level if you possess one (1) year of specialized… more
- Merchants Bank (La Crescent, MN)
- …+ years of mortgage banking experience and Encompass Administrator Certification preferred. 2 + years of technical software support or project management ... Help Desk - provide responses to issues and utilize helpdesk technology + Responsible for all aspects of the...mortgage banking experience and Encompass Administrator Certification preferred + 2 + years of technical software support or… more
- Red Cat Holdings (Valdosta, GA)
- …new systems and procedures. Technical Support + Provide Tier 1 and Tier 2 support for hardware, software, and network issues across Windows, macOS, and Linux ... systems + Respond to helpdesk tickets in a timely manner, document resolutions, and...+ Demonstrated ability to handle Tier 1 and Tier 2 support tasks independently, escalate when appropriate,… more
- Central Arizona Project (Phoenix, AZ)
- …wireless setup), printers, copiers, scanners, faxes, cell phones, and peripheral devices. 2 . Provides technical, entry level support to clients, ... 1316 Department IT Infrastructure Opening Date 12/18/2025 Closing Date 2 /11/2026 11:59 PM Arizona + Description + Benefits +...a system or process. Position Responsibilities 1. Maintains first level support of all IT systems, including… more