- M. C. Dean (Annapolis Junction, MD)
- …systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 (Escalation) problem identification, diagnosis and ... leadership training and tuition reimbursement. + Open and transparent communication with senior leadership as well as local office management. **We offer an… more
- CACI International (Hampton, VA)
- …the AF-DCGS Enterprise Service Desk (ESD). * Work with government and senior staff to prepare schedules, establish milestones, develop work assignments, and produce ... DCGS experience * ITIL v4 certification Desired Qualifications: * Enterprise Level Helpdesk and Customer Service Experience * A familiarity with IT Service… more
- Georgia Military College (Milledgeville, GA)
- …position will travel 20% of the time accompanied by a more senior IT Department member. Primary Responsibilities: + Relocate and install institutional technology ... equipment + Inventory and label institutional technology equipment + Work tier one helpdesk tickets + Other duties as needed/assigned including but not limited to… more
- Entre Technology Services (Bozeman, MT)
- …requires a high school diploma. Typically reports to Supervisor or Manager. A02-Intermediate- Senior : Gains or has attained full proficiency in a specific area of ... 3+ Years of related experience. Technical Requirements: * 3+ years helpdesk /field-onsite technical support experience providing complete network to end point support… more
- Taco Bell (Fort Wayne, IN)
- …Improvement Officer, the Director of Business Transformation will work closely with senior leadership to design and execute critical strategic projects that will ... profitability frameworks. + Lead the transition off third-party IT support (eg, NCR HelpDesk ) and design an in-house or hybrid solution + Develop and recommend the… more
- AireSpring (Clearwater, FL)
- …and manage project plans, track progress, and report status updates to senior management using tools like Jira. Ensure project deliverables meet quality, scope, ... expectations. + Service Management: Oversee IT service delivery, including helpdesk operations, ticket management, and incident resolution, ensuring high levels… more
- Harbor Group Management (Dallas, TX)
- …and any changes or updates. + Address and resolve resident inquiries and helpdesk requests related to ancillary services in a timely and professional manner. Team ... regular reports on the performance and financial impact of ancillary services for senior management. + Use data to track key performance indicators (KPIs), identify… more
- Capgemini (NY)
- …data is available and provided to the EUC Operations SDM and the EUC Senior Director Ensure and review process documentation of all work performed on behalf of ... Office Suite, Microsoft Exchange (on-prem and Office 365 cloud), A/V equipment, Helpdesk ticketing systems (ie ServiceNow), hard drive encryption products (ie Apple… more
- Access: Supports For Living (Middletown, NY)
- …Travel required: 35% OVERVIEW OF PRIMARY RESPONSIBILITES : (This is a senior level position) The Director of Information Technology and Health Systems is ... and delivery of care. + Oversee IT service delivery including helpdesk operations, device management, and staff onboarding/offboarding processes. Health Technology &… more
- Janus Henderson Investors (Denver, CO)
- …the MyComplianceOffice ("MCO") system and raise appropriate queries with MCO helpdesk . + Coordinate with manager effective annual disclosure and attestation process. ... staff queries and breaches with confidentiality and sensitivity. + Support Senior Compliance Manager with Personal Compliance training, and MI requirements for… more