- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will ... issues related to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets,… more
- Kellermeyer Bergensons Services (Oceanside, CA)
- …+ Experience with a helpdesk ticketing system like FreshService or other service desk solution is preferred + HAM (hardware asset management) SALARY RANGE ... a culture built on respect, opportunity, and pride in service . Position Summary This position provides IT desktop support...providing support for all assigned areas as a first point of contact. Maintains customer value according to standards… more
- Daisy Brand (Casa Grande, AZ)
- …Description Daisy Brand is currently looking for a junior to mid-level (Field) Service Desk Technician. Primarily, the candidate will support local branch end ... the traversal of ladder and elevated environments. PREFERENCES (familiarity with): + Fresh Service - Helpdesk software + Smart devices -iPhone /iPad/ Android +… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** **Call Center/Help Desk Technician III (BWAK)** We are currently searching for a qualified **On-Site** **Call Center/Help Desk Technician III** to ... software for device life cycle. + Monitor and update service requests and incidents within the IT Service...telephony, and network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any… more
- Ethos Veterinary Health (Bothell, WA)
- …+ Communicate front desk updates/announcements via employee communication platforms + First point of contact to NVA Helpdesk for front desk -related ... (first point of contact = receptionists, second point of contact = Client Service Manager,...+ Works to optimize client experience + Implements client service initiatives with front desk team +… more
- Unilever (El Segundo, CA)
- …AnyDesk, LogMeIn, etc.) + Ticketing system experience (FreshService, ServiceNow, Jira Service Desk , etc.) **Certifications (Preferred)** + CompTIA A+, Network+, ... **About the role:** The IT Support Technician II serves as the primary point of contact for all technology-related support requests across the organization. This… more
- CACI International (Hampton, VA)
- …Distributed Common Ground System (AF DCGS) and is integral to the success of the Enterprise Service Desk . As the first point of contact for regional hub ... and Configuration Management as part of the AF-DCGS Enterprise Service Desk (ESD). * Work with government...* ITIL v4 certification Desired Qualifications: * Enterprise Level Helpdesk and Customer Service Experience * A… more
- Applied Technical Services, Inc. (Marietta, GA)
- …IT Services and Cybersecurity Operations, ensuring exceptional client satisfaction, proactive service delivery, and operational excellence. This role manages a team ... of helpdesk technicians, systems operations engineers, and security operations analysts...and client relationship skills. The successful candidate will transform service delivery from reactive to proactive, building lasting client… more
- ManpowerGroup (Seattle, WA)
- …Experis W2 **What's the Job?** + Our Client's IT Support Engineer is the first point of contact for technical support service requests. Our IT Support Engineer ... operating systems in a corporate setting. + Experience working in helpdesk or desk -side support environments. + High school diploma or equivalent; associate… more
- Entre Technology Services (Bozeman, MT)
- …projects, and implementing IT solutions. Your daily duties will be assisting the service desk , handling escalation tickets and working on multiple small to ... medium IT projects. If you have a passion for customer service , enjoy solving the tough technical problems, designing exceptional solutions and have an eye for the… more