- Trace Systems Inc (Shaw AFB, SC)
- Job Overview Job Title: Helpdesk Specialist II Location: Shaw AFB, SC This position is pending contract award. Job Responsibilities Trace Systems is actively ... recruiting for a Helpdesk Specialist II to support...job responsibilities include, but are not limited to: Provide Tier 1 technical support (performing initial trouble ticket/call prioritization,… more
- WuXi AppTec (San Diego, CA)
- …installation/configuration, operation and maintenance of systems hardware/software and related infrastructure. Act as Tier I and II support to end users on a ... and create KB articles as needed. + Responds to, escalates/reassigns, and closes helpdesk tickets. + Works on routine assignments per written procedures, where the… more
- ManTech (Eglin AFB, FL)
- **MANTECH** seeks a motivated, career and customer-oriented **Computer User Support Specialist ** to join our Air Force / Space team at **Eglin AFB** . The Computer ... User Support Specialist 's primary function is to support the United States...including creating network user accounts and configuring email. + Helpdesk Support: Field user calls, determine the level of… more
- Axxum Technologies (Rockville, MD)
- …Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity issues, and ... cloud environment. + Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate problem resolution. + System… more
- Three Saints Bay (Patuxent River, MD)
- …Command (NAVAIR).** This position supports the NAVAIR National Help Desk by serving as Tier II software and financial related travel support for travel related ... **Help Desk Specialist (5133)** Location **Patuxent River, MD** Job Code...System, and the Service Now Application Portal, or similar helpdesk system. + Subject Matter Expert (SME) in the… more
- TekSynap (Honolulu County, HI)
- …common problems via scripts or SOPs, and escalate as needed. + Provide Tier II support: perform in-depth troubleshooting, diagnostics, and resolution of complex ... 1-3 years of experience in network operations, telecommunications, or helpdesk /NOC environments. + Working knowledge of VoIP technologies, preferably...Joint Base Pearl Harbor-Hickam (JBPHH), Hawaii. This role provides Tier I and Tier II … more