- Ivyhill Technologies LLC (College Park, MD)
- …(TIS) for our project located in College Park, MD. The qualified candidates will support a helpdesk by addressing inquiries and requests for assistance received ... will conduct him/herself in a professional manner, open a helpdesk ticket to record the inquiry details, provide a...resolution, and follow-up and/or escalation as needed + Provide support to stakeholders on a variety of issues +… more
- Mass Markets (Dallas, TX)
- …expanding, industry-leading organization. We are looking forhelp desk representativesto support inbound customer service, technical support , and back-office ... processing representatives for commercial and public sector support positions. In this role, you will handle inbound...center experience isn't required, experience in customer service, tech support , inside sales or back-office support is… more
- Kennedy Krieger Institute (Baltimore, MD)
- **Overview** The Help Desk Associate provides prompt and efficient front line support for customers of the Information Systems (IS) department at the Institute. The ... for answering, logging, and tracking calls placed to the Institute's phone support line; resolving problems or questions related to IS applications supported by… more
- Mass Markets (Killeen, TX)
- …Representativesto join our team in supporting inbound customer service, technical support , and back-office operations for both commercial and public sector clients. ... ROLE ACTUALLY DO? This position supports customer service, technical support , and customer sales interactions. This role requires you...of customers each week across the country to resolve support issues, sell new products and services, and ensure… more
- IntelliDyne (Falls Church, VA)
- …Remedy, the call tracking software for every call answered. + Ability to provide Mobile Support , adding and deleting users to the client network as well as other AD ... + Ability to assist clients with hardware and software support via telephone. + Coordinate with team to ensure...customer needs to ensure customer satisfaction. + Provide technical support to end users on a variety of issues.… more
- Mass Markets (Dallas, TX)
- …SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for ... commercial and public sector support positions. In this role, you will handle inbound...of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You… more
- Leidos (Piketon, OH)
- …+ Interact with cross functional project teams including Software Development, Helpdesk , User Support , Cyber Security, Software Quality Assurance, End-Users ... **Primary Responsibilities** + Perform daily system administration, operation and maintenance support activities in support of a physical and virtual… more
- Insight Global (Tampa, FL)
- …Description The Help Desk Technician plays a key role in initiating support responses and maintaining ongoing communication with clients. This position requires ... skills in troubleshooting, problem-solving, communication, and situational awareness. Most support tasks are performed remotely using specialized software tools,… more
- City of New York (New York, NY)
- …including programs and services focused on food and nutrition, anti-tobacco support , chronic disease prevention, HIV/AIDS treatment, family and child health, ... creation and oversight of programs, policies, services, and environments that support physical and socio-emotional health, and promote primary and reproductive… more
- NANA Regional Corporation (Alexandria, VA)
- …etc. is preferred. + Minimum two years hands-on experience in a PC/network helpdesk or technical support environment. + Knowledge of technical security systems ... to the database tracking tool. + Coordinate and analysis of operations support weekly action reports. + Compile, assess and distribute database metrics weekly.… more