- METECS (Houston, TX)
- …measures. + Assist with network configuration and administration tasks. + Assist with helpdesk tickets as needed. + Provide technical support to end-users and ... 5 years of experience to help us maintain and improve our IT infrastructure, Helpdesk System, and cybersecurity posture. If you have a strong background in Windows,… more
- LifeCenter Northwest (Bellevue, WA)
- …modification requests, and support requests. + Answers staff questions via phone, helpdesk ticketing system, and in person. + Triages helpdesk tickets. + ... $43.83 Hourly Position Type Full Time Description and Qualifications The Desktop Support Specialist under the direction of the Manager, IT Infrastructure, provides … more
- Brookfield Properties (San Ramon, CA)
- …customer support industry experience + Experience in quality monitoring, helpdesk practices, root cause analysis + Willingness to participate in quality ... you to apply. Job Description Overview: The ITSM Senior Support Analyst plays a critical role in delivering and...and site staff. What You'll Bring: + 5+ years helpdesk /deskside experience as well as some hands-on desk side… more
- General Dynamics Information Technology (Chantilly, VA)
- …developing and maintaining weekly and monthly metrics reporting, providing comprehensive helpdesk metrics, and managing ad hoc support requests.** **Provide ... Operations **Skills:** Cloud Computing,Problem Resolution,Standard Operating Procedure (SOP),Technical Issues,Technical Support **Experience:** 8 + years of related experience **US… more
- General Dynamics Information Technology (Germantown, MD)
- …at the department level for a federal agency. This position provides operational support with Integrations, Tier-3 helpdesk requests and assisting the team with ... the change requests. The team offers end-user support , training, upgrade support , and integration with Oracle Federal Finances and data warehouse. In this role,… more
- Proven IT (Tinley Park, IL)
- …unique to each Proven IT client. Responsibilities + Delivers the first line of support for Proven IT Helpdesk customers + Analyzes and investigates the customer ... Tier I Engineer is responsible for various managed IT support related to technical troubleshooting and maintenance. This is...maintenance. This is the first level of technical customer support . The Tier I Engineer has a broad understanding… more
- Proven IT (Naperville, IL)
- …IT client. Responsibilities + Tier II receives escalations from Tier I to deliver support for Proven IT Helpdesk customers + Analyzes and investigates the ... Description The Tier II Engineer is responsible for various managed IT support related to technical troubleshooting and maintenance. This is the intermediate level… more
- Robert Half Technology (Brookfield, WI)
- …virtualization deployments, and network upgrades (on-prem and cloud). * Provide Tier 2/3 support and mentorship to Helpdesk and NOC teams. * Conduct proactive ... components, including servers, networks, firewalls, and backup systems. * Implement and support cloud services such as Azure, M365, and SharePoint. * Perform server… more
- Nelnet (Lincoln, NE)
- …and/or equivalent combination of education and experience. EXPERIENCE: Experience in technical helpdesk scenario or similar end user technical support role. ... during business hours for the Enterprise Network team. 2. Provide Oncall operational support during normal business hours for the Enterprise Network team. 3. Manage… more
- Vitality Works Inc (Albuquerque, NM)
- …so that these products are affordable and effective. Position Summary: As an IT Helpdesk Administrator, you will provide initial support to end users via e-mail, ... Administration: + Assist in the day to day operations of the IT team, providing support to employees, vendors and senior IT staff. + Assist the Network and Systems… more