- HCA Healthcare (Nashville, TN)
- …assigned tasks and prioritize assignments. **In this role you will:** + Provide helpdesk support (Tier 2) and resolve complex problems that have not been able ... Monitor and respond quickly and effectively to requests received through the IT helpdesk , quickly review assigned tasks and prioritize them accordingly. + Monitor … more
- Hirschbach Motor Lines (South Jordan, UT)
- …to troubleshoot connectivity, configuration, and performance issues. + Support helpdesk operations for fleet-related technologies across terminals, drop yards, ... to video retention policies and compliance standards. + Coordinate with the Helpdesk to support shop and terminal hardware, including computers, printers, and other… more
- Children's Mercy Kansas City (Kansas City, MO)
- …+ Information Technology Infrastructure Language (ITIL) Basics certification Preferred + Helpdesk International Support Center Team Lead (HDI - SCTL) Preferred + ... International Customer Service Representative certification (HDI-CSR) Preferred + Helpdesk International Support Center Analyst (HDI-SCA) certification Preferred +… more
- MIT Lincoln Laboratory (Lexington, MA)
- …Lincoln Laboratory's Division 3 is seeking a well-rounded, self-motivated Student IT Technician to support day-to-day IT operations. This full-time co-op is ideal ... and contribute to general IT operations. The role includes helpdesk responsibilities as well as asset and inventory management...+ Image systems using imaging software + Respond to helpdesk tickets via in-person, phone, or email communication +… more
- LACI (Los Angeles, CA)
- …needs, helpdesk support, AV support, staff onboarding/offboarding support, training, tech security and long-term IT strategy. A key priority for this role ... technology equipment such as AV, security cameras, control servers, etc. + Helpdesk / Tech Issues : Implement and manage remote access to employee workstations in… more
- Leidos (Odenton, MD)
- …group policy configuration, and a small number of Windows domain controllers. + Support Helpdesk as the Tier 3 escalation point to the helpdesk team, providing ... environment. Come break things (in a good way). Then build them smarter. We're the tech company everyone calls when things get weird. We don't wear capes (they're a… more
- International Rescue Committee (New York, NY)
- …while leading initiatives to close performance gaps. + Facilitate global Tech Support meetings to resolve recurring issues and drive continuous improvement. ... by preparing reports and publishing regular newsletters for the Helpdesk team + Assist with budgeting for tools, software,...and staffing needs. + Oversee onboarding processes for new Helpdesk staff globally. + Track and schedule regular training… more
- TekSynap (St. Louis, MO)
- …of the business applications. + Determiningthe increased cases received by the IT Helpdesk . + Improving and adjusting the Virtual Desktop system. + Design and ... examining the documentation of the Virtual Desktop Infrastructure. + Executing helpdesk calls and classifying cases according to their priorities and accelerations.… more
- TEKsystems (Trenton, SC)
- Description: We are seeking a customer-focused and technically skilled Tier 1 Helpdesk Technician to provide first-level support for end-users in a fast-paced, ... including wireless connectivity, VPN access, and telecommunication systems. + Respond to helpdesk tickets, emails, and calls in a timely and professional manner,… more
- Mohawk Valley Health System (Utica, NY)
- Help Desk Support II Department: MVHS IT Job Summary The Help Desk Support Technician II performs both Helpdesk and IT Operations functions as needed in a ... experience. + Minimum of 2 years' experience in a Desktop Support or Helpdesk environment + Knowledge of computer technology and equipment, printers, hand held… more
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