- Warner Bros. Discovery (Atlanta, GA)
- …major incident management and events, supply bridges for issues that arise, and technical support for on-air productions. + Leadership & Management: Ability to ... in the 24/7/365 operations of the business and the support to Media Technology and Operations customers. First line...scheduled and live broadcast events to adhere to service level performance standards. **Your Role Accountabilities ** 20% Quality… more
- New York State Civil Service (Albany, NY)
- … support * Support enterprise technology initiatives of the cluster utilizing technical expertise in the areas of hardware, software, and firmware. * An acute ... unique Level 2, 3 and 4 enterprise issues in helpdesk -based environment.* Resolve help desk tickets by diagnosing, troubleshooting, referring to specialists,… more
- Iowa Department of Administrative Services (Des Moines, IA)
- …alignment with HHS and state finance requirements. + Coordinating with DoIT and HelpDesk Support teams to ensure consistent deployment and re-deployment of ... role, you'll help ensure that HHS has the technology tools it needs to support our mission to effectively and efficiently serve Iowans every day. Your key… more
- Bright Horizons (Newton, MA)
- …practices and increase option value for the organization. Makes high- level design choices focused on manageability, scalability, usability, resiliency, availability, ... best companies to provide services that help employees perform their best and support families to thrive both personally and professionally. **What you will be… more
- Atrius Health (Braintree, MA)
- …Defines problems, collects data, determines facts and draws valid conclusions. Escalates third level support issues to higher level staff for guidance. ... such as printers using the desktop management software. Works closely with the Helpdesk , Desktop Support , Telecommunications, and Network teams to ensure all… more
- City of New York (New York, NY)
- …maintenance of the area's IT needs; supervising staff who provides the tailored technical support that GSS requires; responsible for guiding GSS IT procurements ... encompasses office suite applications, and hardware failures which involves coordinating high- level technical responses to difficult computer environment and… more
- Morehouse School Of Medicine (Atlanta, GA)
- …, AAP , etc.). User Support & Training: . Serve as primary HRIS helpdesk support for end users; resolve tickets and escalate as necessary. . Provide training ... which may include input into design, configurations, and workflows, provides end-user support , performs regular audits, and partners with stakeholders to improve HR… more
- GovCIO (Vandenberg AFB, CA)
- …backups, monitoring, and incident response in secure networks. + Provide Tier II technical support to users in both field and facility environments, ensuring ... methods supporting network/system operations and implement changes to procedures. Consults with support teams, help desks, customers and other technical staff in… more
- Punch Studio (Culver City, CA)
- …in a team environment, this role will provide end-users first- level troubleshooting support for a variety of technical computing support issues while ... customer service-oriented Senior Help Desk Technician II to provide technical support to users in an efficient...and public user reference. + Analyze and evaluate existing Helpdesk best practices and procedures and make recommendations to… more
- Teledyne (Billerica, MA)
- …knowledge in SD module. Be able to configure the module at a project level + SAP technical , configuration, and business area knowledge in Pricing, Inter-company ... tracking accountability, ensuring documentation, monitoring and evaluating, problem solving and technical assistance + May work on support and maintenance… more
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