- Insight Global (San Diego, CA)
- …the Network Operations and Security Center (NOSC). The NOSC functions as the helpdesk for network operations support and provides troubleshooting of network ... connectivity and infrastructure on the client's network. The candidate will support the operation and maintenance of multiple networks across different… more
- City of College Station (College Station, TX)
- …problems with network architecture/design and reporting for further investigation. + Provide helpdesk support for network issues and respond to requests for ... cable layout. + Build, test, and deploy server hardware. + Maintain an advanced level of expertise in the operation of Microsoft networks to include the installation… more
- Koniag Government Services (Durham, NC)
- …Koniag Government Services company, is seeking a Customer Service Representative to support **TGS** and our government customer in Baltimore, MD. **This position ... determine and document scope, impact, and priority; resolve, or escalate to incident ( level 2). + Follow-up with customers, vendors, or SSA components, as required,… more
- Fairfield University (Fairfield, CT)
- …Process transcript requests, enrollment verifications, and other official documentation. + Support degree audit processes and assist with graduation clearance tasks. ... Information System (eg, Workday, Ellucian Banner). + Provide clerical and administrative support to the Office of the Registrar, including scanning, filing, data… more
- Insight Global (St. Joseph, MI)
- …inbound calls a day and making outbound calls when needed. You will provide first level technical support for anything related to their POS software ... Distributors in Saint Joseph Michigan. You will be working alongside other helpdesk agents to support their 750+ locations. You will be taking around 30… more
- TEKsystems (St. Paul, MN)
- Description *Providing helpdesk ticket auditing services to determine agent performance in comparison with established KPIs via various metrics. Manage and assist in ... Indicators for KPI tracking, trend analysis, and CMDB data quality to support data-driven decision-making. - Built and optimized data cleaning pipelines with Python… more
- Rochester Housing Authority (Rochester, NY)
- …changes in procedures or desired results; Supervise the ongoing operations of the IT Support helpdesk providing the quality and timely support to employees ... performance appraisals, and delegate work assignments for all IT personnel. ENTRY LEVEL KNOWLEDGES, SKILLS, AND ABILITIES: Knowledge of the logical working of a… more
- CREO (Durham, NC)
- …+ Oversees the delivery of all managed services, including Tier 1 and 2 helpdesk support and IT asset management, to ensure outstanding service quality and ... culture that balances financial goals with customer satisfaction. + Maintain high level of billable time + Initial annual billable utilization target is 1400… more
- Brightstar Lottery (Charleston, WV)
- …for off-shift hours. It is an entry- level position responsible for general technical support of the data systems for lottery sales systems. This position ... basic commands + Experience with Office 365, including Teams + Take Helpdesk calls from retailers to troubleshoot issues and document accordingly **Qualifications**… more
- Butler County Regional Transit Authority (Hamilton, OH)
- …and perform complex geospatial analyses to understand ridership patterns. This entry level position provides insight into the public transit industry, with various ... may be required to work on fleet ITS projects. + Provide basic helpdesk assistance to users when third-party assistance is inappropriate or unavailable. + Analyze… more
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