- GMHC (New York, NY)
- … requests via ticketing system, phone, email, or in person. + Provide first- level technical support for hardware, software, peripheral, and connectivity ... Technical Support Analyst I WFH Flexible...helpdesk experience through professional, empathetic, and culturally sensitive support . Communication & Collaboration + Foster a learning-oriented and… more
- Kimber Mfg., Inc. (Troy, AL)
- …of supervisor personnel. ESSENTIAL DUTIES & RESPONSIBILITIES + Provide Tier 2/Tier 3 technical support for escalated helpdesk tickets, including hardware, ... SUMMARY/OBJECTIVE The IT Support Specialist II provides helpdesk support and serves as a bridge...and the network/system administration team. This role provides advanced technical support to end-users, assists with maintaining… more
- TekSynap (Dahlgren, VA)
- **Responsibilities & Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist (Help Desk).** The Senior Customer Technical ... security and service management policies. **RESPONSIBILITIES** + Provide Tier II/III technical support to end-users across NSWCDD, including troubleshooting,… more
- Mass Markets (Mesilla, NM)
- …expanding, industry-leading organization. We are seeking a tech-savvy and customer-oriented Technical Support Representativeto provide first- level support ... solutions and product configurations. + Escalate unresolved issues to higher- level support or engineering teams. + Document...older + High school Diploma/GED + 1-2 years of technical support or IT helpdesk … more
- Revelyst (San Diego, CA)
- …Tier 1 Technical Product Support Agent you provide the initial Technical Support contact to the end-user. To identify, research, and resolve all general ... **Job Description** ** Technical Product Support Agent- Tier 1**...based upon experience resolving new customer issues to grow helpdesk knowledge base. + Work with customers and manufactures… more
- Knowles Precision Devices (Itasca, IL)
- … device lifecycle management including provisioning, upgrades, and decommissioning. Helpdesk Support + Provide Tier 1 technical support for hardware, ... IT Support Specialist (Entry Level ) Department: Information...candidate will contribute to endpoint engineering, provide Tier 1 helpdesk support , assist in cybersecurity monitoring, and… more
- L3Harris (Greenville, TX)
- …not required but must have the ability to obtain. + Proven experience in a helpdesk or technical support role. + Strong understanding of computer systems, ... Perform incident management by identifying, analyzing, and, escalating complex problems to higher- level support teams when necessary. + Manage service requests… more
- Montage Marketing Group (Rockville, MD)
- …* Partner with Human Resources to ensure seamless team member onboarding and offboarding activities. Helpdesk Support * Execute level 1-3 helpdesk ... experience leading teams, managing performance, and driving the engagement of IT support teams. * Demonstrated helpdesk escalation and ticketing ownership… more
- AireSpring (Irvine, CA)
- …to manage complex IT systems, vendors, and a team of technical support professionals. Key Responsibilities IT Operations & Helpdesk Leadership + Lead the ... Managed Security which has earned its stellar reputation by taking service and support to the next level , delivering an award-winning customer experience that… more
- Custom Computer Specialists (East Lyme, CT)
- …use it as effectively as possible. OVERVIEW Custom Computer Specialists is looking to hire a Helpdesk Support Technician - Level I to be an integral part of ... Level 1 Help Desk Support Technician...following Key Performance Indicators (KPIs): + Delivering exceptional end-user technical support , providing outstanding customer service, and… more