- Naval Sea Systems Command (Indian Head, MD)
- Summary You will serve as an ADMINISTRATIVE/ TECHNICAL SPECIALIST in the Corporate Operations Department (10), NAVSEA ERP Business Office Division (10X), Operations ... Business Office (NEBO). You will be responsible for providing support to the NAVSEA Enterprise, both General Fund and...experience at or equivalent to the next lower grade level NT-04 (GS-11/12 equivalent) or pay band in the… more
- NANA Regional Corporation (Herndon, VA)
- …escalation to Tier II and Tier III technicians. + Provide exceptional customer service and Helpdesk support via phone, email, and in person for end users of ... The position will provide the timely delivery of high-quality Level 1 services & support to all...to work with end users with varying levels of technical experience. + Excellent decision making and problem-solving skills.… more
- Transdev (Quincy, MA)
- …operations by monitoring IT Requests from users to resolve issues and requests. Provide technical support for both local and remote users. Maintain and ... VLANs, and security. Proven ability to operate in a Helpdesk Scenario, following SLAs and SOPs to support...statements are intended to describe the general nature and level of work being performed by people assigned to… more
- Xeris Pharmaceuticals, Inc. (Chicago, IL)
- …centric environment. This role serves as a key liaison between end-users and technical teams, ensuring secure, scalable, and premium support for both office ... practices. Serve as the primary escalation point for complex technical problems and high-priority service requests. + Own and...preferred + 5+ years of progressive experience in IT support / helpdesk roles + Proven supervisory experience with… more
- The Raymond Corporation (Charlotte, NC)
- …liaison between users, IT suppliers, and contractors. Administers and manages IT Helpdesk Support system, including tracking issues to resolution within ... including Conveyor and High-Speed Sortation · Telematics JOB SUMMARY The IT Support Technician is responsible for assisting and ensuring all Company Associates have… more
- City of New York (New York, NY)
- …a project leader or as a major contributor. Experience in computer operations, technical support , quality assurance (QA), hardware installation, help desk, or as ... L2 for the CityTime Business Team. Under direction of the CityTime Production Support Manager, and with some latitude for independent initiative and judgement, the… more
- TekSynap (Washington, DC)
- …efficiently. **REQUIRED QUALIFICATIONS** + Minimum of five (5) years of relevant experience in helpdesk or technical support roles. + Strong background in ... **Responsibilities & Qualifications** **RESPONSIBILITIES** + Oversee and manage helpdesk operations to ensure prompt resolution of issues and effective end-user … more
- General Dynamics Information Technology (Chantilly, VA)
- …III Administrator, you will work closely with your team and Lead to provide vital technical support for the integration of Global Video Services (GVS) such as ... experience **US Citizenship Required:** Yes **Job Description:** **GDIT is seeking a Mid- Level Tier III Administrator to provide support to Defense Information… more
- Owens & Minor (Richmond, VA)
- …within the Owens & Minor Global IT End User Experience Team. Provides technical support and troubleshooting for endpoint devices, including MacOS, Windows 10 ... and mindset driven by continual service improvement techniques. + **Provide Technical Support :** Answer and resolve endpoint migration-related requests/incidents… more
- Caterpillar, Inc. (Tucson, AZ)
- …and root cause analysis for complex applications. Experience in providing first-call technical support for enterprise- level applications directly with ... basis the status and resolution of issues. **What You Have:** + ** Technical Excellence:** Call center or helpdesk experience. Experience investigating,… more