- EMCOR Group (Raleigh, NC)
- …degree in IT or related field preferred. + 2+ years of experience in a technical support or helpdesk role. + Basic understanding of Microsoft Windows ... will be required some as well. This person provides first- level support to end users for hardware,...computers and mobile devices as needed. + Respond to helpdesk tickets, phone calls, and emails in a timely… more
- ITW (Norwood, MA)
- …Have you ever wondered how a potato chip always has the right crispiness level ? Or, how your game controller will survive several drops whether you are excited ... development. **Job purpose** We are looking for an IT Support Technician to join our Global Business Systems and...accuracy of records in Active Directory + Assisting in helpdesk and Cyber security Incident related reporting + Recording… more
- Alfred University (Alfred, NY)
- …and working to develop solutions to developing issues. Also includes backing up Desktop support Microcomputer Technical support Specialist. + Works with the ... as Resnet, etc., to keep up with computer related issues. + Provides advanced Windows Support to the Helpdesk . Involves training Helpdesk staff in new… more
- TekSynap (Washington, DC)
- …efficiently. **REQUIRED QUALIFICATIONS** + Minimum of five (5) years of relevant experience in helpdesk or technical support roles. + Strong background in ... **Responsibilities & Qualifications** **RESPONSIBILITIES** + Oversee and manage helpdesk operations to ensure prompt resolution of issues and effective end-user … more
- The Research Foundation for SUNY (Albany, NY)
- … IV Desktop Technician serves as the highest level of end-user support , providing expert technical assistance and ensuring optimal service delivery for the ... fast-paced environment. DUTIES AND RESPONSIBILITIES: Key Responsibilities: + Provide advanced technical support for desktops, laptops, mobile devices, printers,… more
- Insight Global (San Antonio, TX)
- …hours - Handle password resets, Wi-Fi issues, and Level II troubleshooting Technical Tasks - Install and support Windows 11 desktops/laptops - Maintain PC ... flexibility for one remote day per week. Key Responsibilities: Helpdesk Coverage - Resolve ~50 tickets weekly via FreshDesk...school diploma or equivalent. - 3+ years of IT support experience, including Level II troubleshooting. -… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …configuration. - Ensures IT CSC Helpdesk is trained and enabled to provide Level 1 end user support for existing and new applications, continuously shifting ... support and knowledge to Level 1 as applicable. - Obtains regular processing reports...requirements. - Monitor applications for performance problems. - Provides technical support for interfaces. - Provides … more
- Insight Global (Mcbh Kaneohe Bay, HI)
- …experience (will consider 2 years of experience) Tier 1 and Tier 2 Helpdesk support experience Experience diagnosing computer and laptop issues Experience with ... printer and related hardware resets, user account support , and providing technical customer service Be at customer site 5 days per week. more
- M. C. Dean (Austin, TX)
- …systems in support of the endpoint devices. The position provides Tier 1 helpdesk support . Main responsibilities include but are not limited to: + Provide ... prior to completing ticket and or escalating to next level of support . + Monitor Enterprise system...to ensure compliance with Information Assurance (IA) standards. + Support application of Security Technical Implementation Guides… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …the daily operations of a help desk team, ensuring efficient and effective technical support . This role involves troubleshooting escalated issues, mentoring team ... Description:** CGI Federal has an exciting opportunity for a Helpdesk Lead within our Intel sector advancing the national...o Foster a positive and collaborative team environment. * Technical Support : o Troubleshoot and resolve complex… more