- Custom Computer Specialists (Hauppauge, NY)
- …The NOC Systems/Network Engineer will provide the below: RESPONSIBILITIES: . Provide third- level support to the system engineering escalation process. . Monitor ... escalations for Windows OS and Network infrastructure issues from Level 1 and Level 2 helpdesk...of the Director of Managed Services. . Assist with basic- level solution configurations by leveraging technical expertise… more
- Owens & Minor (Richmond, VA)
- …within the Owens & Minor Global IT End User Experience Team. Provides technical support and troubleshooting for endpoint devices, including MacOS, Windows 10 ... and mindset driven by continual service improvement techniques. + **Provide Technical Support :** Answer and resolve endpoint migration-related requests/incidents… more
- Mount Sinai Health System (New York, NY)
- … support and consultation to business area management and staff at a highly technical level for all aspects of workplace technology services including but not ... volume and online ticketing system entries. Ability to provide technical support over the phone and/or desk...management and staff at the highest customer service and technical level for all aspects of workplace… more
- TEKsystems (New York, NY)
- …and administration for advanced technical requests that cannot be resolved through first- level support . Hardware Support * Setup, test, deploy and ... support role centered on providing basic to advanced technical support towards end user desktop, laptop,...both corporate and residential settings. * Monitor and track support requests in the helpdesk ticketing system,… more
- Chenega Corporation (Albuquerque, NM)
- …such as answering helpdesk phones/email/fax after-hours from the regular scheduled helpdesk support . + Support the collection/analysis, authoring, and ... technical experience in supporting Information Technology environment at the server level . Support would include (but not limited to): backup and recovery… more
- TEKsystems (Waukegan, IL)
- …degree in information technology or related field preferred. * 1-3 years of experience in technical support or IT helpdesk roles. * Proficiency in Windows ... Support Technician is responsible for providing on-site technical support to end users for hardware,...to communicate effectively both verbally and in writing. Experience Level Intermediate Level Pay and Benefits The… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Computer Hardware,Information Technology (IT),Remote ... **Req ID:** RQ206191 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret... Support Specialist joining our team to provide technical support and troubleshooting services for incoming… more
- TEKsystems (New Haven, CT)
- …via remote access tools, relating to installation, configuration and functional / technical support of software and university systems. Proactively provide ... person is responsible for parking). It is not entry level and requires min 2-3 years of help desk...This higher ed client is seeking a well rounded helpdesk specialist. 80-100% phone support . Teams supports… more
- TEKsystems (Los Angeles, CA)
- …POSITION TITLE: IT Support Specialist I REPORTS TO: Director of Helpdesk and Support Services LOCATION: Los Angeles Office OTHER KEY RELATIONSHIPS: ... all firm‐authorized technology and related‐services including troubleshooting and resolving technical problems. In many ways, the IT Support...of 25‐35 incidents per day. 4. Escalate incidents to Level II or appropriate support teams when… more
- Texas Veterans Commission (Austin, TX)
- …be attached to the application.* *Minimum Experience:*One (1) year of experience in IT support function or IT helpdesk , technical assistance and support ... access. Ensure required applications are installed and configured properly. . Provide first- level support for hardware, software, and office equipment issues… more