- TekSynap (Arlington, VA)
- …the highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC-310-175-9. + Can provide ... technical directions and supervision, in coordinating, restoring, and reporting functions necessary for effective maintenance of transmission paths and facilities. + Knowledge of industry accepted standards and best practices related to Information Management… more
- Kimber Mfg., Inc. (Troy, AL)
- …of supervisor personnel. ESSENTIAL DUTIES & RESPONSIBILITIES + Provide Tier 2/ Tier 3 technical support for escalated helpdesk tickets, including hardware, ... SUMMARY/OBJECTIVE The IT Support Specialist II provides helpdesk support and serves as a bridge between... support and serves as a bridge between frontline helpdesk technicians and the network/system administration team. This role… more
- Unilever (El Segundo, CA)
- …a positive user experience. The ideal candidate will have 2-4 years of helpdesk experience and be comfortable working in a fast-paced, growing environment, while ... not limited to:** **Technical Support & Troubleshooting** + Provide Tier 1 and Tier 2 technical support...and efficiency + Mentor and provide guidance to junior helpdesk staff + Contribute to knowledge base documentation and… more
- Quality Technology Services, LLC (Suwanee, GA)
- …Shift: Midnight - 9 AM, days vary **What You Will Do:** + Provide tier 1 technical support to troubleshoot customer/employee issues. + Answer phones and respond to ... customer/employee requests. + Respond to internal Helpdesk support tickets. + Respond to alarms and take...more years of IT experience in a customer-focused role ( Helpdesk , Application or Service Desk support). Two or more… more
- ManpowerGroup (Columbus, OH)
- …which will align successfully in the organization. **Job Title: IT Helpdesk & Asset Management** **Location: Columbus, Ohio** **Pay Range: $30-$32hr** (official ... US Citizens or GC Holders** only please **What's the Job?** + Support both Helpdesk operations and IT Asset Management functions in a hybrid environment. + Receive,… more
- Robert Half Technology (Reno, NV)
- …role is the primary onsite IT presence in Reno, functioning as the lead for Tier 1 support activities. While this position has no direct reports, it requires someone ... onsite support technician at the Reno data center. + Provide Tier 1/lead-level support for Windows environments, enterprise applications, databases, and… more
- Percepta (Melbourne, FL)
- …Be Doing** + Answer phone and email requests for technical assistance and perform Tier 1 and 2 troubleshooting and analysis and Complete and disposition helpdesk ... there is no current standards + Provide assistance to Tier 2 and 3 supports when workload permits +...Networking + Six months experience managing and maintaining a Helpdesk tracking tool **What You Can Expect** + Health/Dental/Vision/Life… more
- Unilever (El Segundo, CA)
- …of contact for all IT-related issues. This entry-level role focuses on Tier 1 support, user onboarding/offboarding execution, and basic troubleshooting under the ... role include, but not limited to:** **Technical Support & Troubleshooting** + Provide Tier 1 technical support via phone, email, chat, and in-person + Troubleshoot… more
- Bright Horizons (Newton, MA)
- …from business partners. This individual will provide support on issues escalated from the Tier 1 role as well as issues that require a high degree of coordination ... and resolution of all issues. The individual will provide documentation for and training of Tier 1 staff to increase the scope of resolution able to be provided at… more
- Brockton Hospital (Brockton, MA)
- …and essential hospital and EMR applications. You'll partner closely with the Helpdesk , Enterprise Technology, and Application teams, stepping in where your expertise ... operations as part of the Desktop Support team, working closely with the Helpdesk to maintain efficient workflows and ensure accurate reporting of operational and… more