- TEKsystems (Anchorage, AK)
- TEKsystems is seeking 1 End User Helpdesk Support Technician for our Anchorage-based client. This will be a Monday - Friday 8- 5 position on-site in Anchorage, AK ... The Tier 1 End User Support Technician will be responsible for answering first- tier service desk calls. The candidate will work over the phone and via remote… more
- Insight Global (Arlington, VA)
- …environments, not just maintain existing setups. * Service Desk Operations: o Handle Tier 1-3 support tickets (6-8 per day, typically resolved in 15 minutes or ... https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements * 2-5 years of senior helpdesk /service desk experience. * Strong PC troubleshooting skills (hardware… more
- NANA Regional Corporation (Alexandria, VA)
- …efforts and coordinate with engineering teams to resolve issues proactively. + Conduct Tier I/ Tier II technical diagnostics of networks, including server resets ... etc. is preferred. + Minimum two years hands-on experience in a PC/network helpdesk or technical support environment. + Knowledge of technical security systems such… more
- Epsilon, Inc (Quantico, VA)
- …needs. + Support high level events to include venue rehearsals and coordination. Provide tier 3 support for all AV/VTC systems in the MCU environment. + Code, ... switching devices, VTC, camera, audio and video. + Provide tier 3 support for auditorium production equipment such as...Maintain an open and clear communication with MCU's IET Helpdesk Support and Student/Faculty on all issues related to… more
- State of Massachusetts (Boston, MA)
- …Agency business units. Specifically, this position is responsible for providing the first- tier end user support for the Salesforce-based eLIPSE and other Agency ... customer portal(s), documentation, and escalation of issues to higher tier support resources as needed. * Respond to constituent...and Abilities:_* * A minimum of 1 year of IT/ helpdesk support experience is preferred * General knowledge of… more
- Leidos (Piketon, OH)
- …areas like Active Directory, permissions, storage, Group Policy, etc. + Support first- tier technical staff with troubleshooting and the resolution of more complex ... + Interact with cross functional project teams including Software Development, Helpdesk , User Support, Cyber Security, Software Quality Assurance, End-Users and… more
- CBRE (Jacksonville, FL)
- …facility management solutions. We self-perform core services while collaborating with top- tier soft service providers to offer customized facility and project ... system and CMMS, ensuring accurate job status and data integrity. *Monitor Helpdesk activity, log service requests, and coordinate timely resolution with internal… more
- Vitality Works Inc (Albuquerque, NM)
- …that these products are affordable and effective. Position Summary: As an IT Helpdesk Administrator, you will provide initial support to end users via e-mail, phone ... all issues within their scope and skillset before elevating to Tier 2 or the Systems/Network Administrator Position Responsibilities: Microsoft 365 Administration:… more
- Cowbell Cyber (IN)
- …Support Specialist to join our growing technology team. This individual will provide Tier 1-2 support for our internal users, manage identity and access workflows ... Years of Work Experience: 2-4 years of experience in an IT Support, Helpdesk , or Technical Support role. Soft skills: Excellent troubleshooting skills across desktop… more
- New York State Civil Service (Albany, NY)
- …Manager (OEM), Oracle operating systems, firmware, clusterware, Oracle databases, APEX (database tier only), Oracle middleware such as BI Publisher (used with APEX)- ... refining those processes on an ongoing basis.- Works with application and helpdesk teams on keeping server and client-side Oracle drivers up-to-date.- Effectively… more