- State of Massachusetts (Braintree, MA)
- …processing of Lottery drawings, dissemination and update of results to media outlets and website. Tier 1 Helpdesk support via Service Now. Assist in training ... logs, procedures and other documentation routinely used in the day-to-day operation. * Tier 1 help desk support. Log Operational incidents. Respond to requests,… more
- TEKsystems (New Haven, CT)
- …tools. Some network troubleshooting and backup restoring as well, mail email is outlook. Tier 1 and 2 troubleshooting. Must haves are a Bachelor's degree, Exp ... configuration and functional /technical support of software and university systems . Proactively provide preventative maintenance; keep abreast of current installed… more
- CACI International (Sterling, VA)
- …network infrastructures, and virtualization. + Minimum of a year experience providing Tier 1 or Tier 2 helpdesk /desktop support. + Ability to work ... * **The Opportunity:** CACI has an immediate opening for an Infrastructure/ Systems Administrator, supporting a development and test environment, utilizing various… more
- Robert Half Technology (Atlanta, GA)
- …communication abilities, and a proactive approach to problem-solving. Key Responsibilities + Provide tier 1 and tier 2 technical support for desktops, ... and mobile devices. + Install, configure, and maintain operating systems , applications, and hardware components. + Diagnose and resolve...2+ years of experience in desktop support or IT helpdesk role. + Strong knowledge of Windows OS, Microsoft… more
- TEKsystems (Austin, TX)
- …troubleshooting skills to support internal users via phone and chat. Key Responsibilities: + Provide Tier 1 and Tier 2 support for desktops, laptops, mobile ... 365, VPN, Citrix, and MDM platforms + Use ticketing systems and knowledge base articles to resolve incidents +...in a metric-driven environment Qualifications: + 2-3 years of helpdesk experience in a corporate/enterprise setting + Experience with… more
- GMHC (New York, NY)
- …values. Essential Job Functions The following duties are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to user support requests via ... support to ensure that GMHC staff have access to reliable, secure, and effective systems in order to serve clients and advance the organization's mission. This role… more
- New York State Civil Service (Albany, NY)
- …patches, upgrades, and maintains Oracle Enterprise Manager (OEM), Oracle operating systems , firmware, clusterware, Oracle databases, APEX (database tier only), ... processes on an ongoing basis.- Works with application and helpdesk teams on keeping server and client-side Oracle drivers...least 3 credit hours in a database and/or operating systems related course; or Bachelor's degree in computer science… more
- Enhanced Protection Services (New York, NY)
- …by screening test calls and other administrative tasks + Handle incoming helpdesk phone calls and email, ensuring appropriate prioritization and escalation of tasks ... effective resolution of support issues + Engage in Level 1 Help Desk support for end users via account...accurately + Escalate technical support issues to next support tier , as written in support documentation(s) + Troubleshoot desktop… more
- CREO (Durham, NC)
- …product strategy, and financial targets. + Oversees the delivery of all managed services, including Tier 1 and 2 helpdesk support and IT asset management, to ... with the marketing function. Further responsibilities are to improve internal systems (execution, and reporting), and to templatize delivery solutions and Statements… more
- HCA Healthcare (Pooler, GA)
- …support, tools, and training needed to meet their educational goals. This position is fora Tier 1 IT desktop support Technician with at least 2 years of ... software, including printing, installation, word processing, spreadsheets, email, operating systems , network and wireless connections, and provisioning mobile devices.… more