- Children's Mercy Kansas City (Kansas City, MO)
- …Service Operations Analyst is responsible for day-to-day analysis, participation, and completion of Tier 1 support work in the form of Incidents Requests, ... and provides knowledge support and guidance to Service Operations associate analysts on Tier 1 issues. Qualifications + Associate's Degree in technical focus… more
- The Kinetic Group (Lonoke, AR)
- …Manager and is based out of our Lonoke, Arkansas office. **What you'll do:** + Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices, ... ensuring the smooth operation of hardware, software, and network systems . This role supports both onsite and remote users...+ 2+ years of experience in desktop support or helpdesk environment. + Proficiency in Windows OS, Microsoft 365,… more
- TEKsystems (Monroe, LA)
- …a network of hospitals, clinics, physicians, elderly housing and integrated information systems . FMOL's St. Francis Hospital located in Monroe is looking for a ... could possibly be extended up to 12 months. qualified Tier I Desktop Support resources to join their team...they have Associates or Bachelor's, they would need only 1 year of experience). They can make some exceptions… more
- TEKsystems (West Bend, WI)
- …Primary Responsibilities + Tier 2 Support: Handle escalated technical issues from the Tier 1 Helpdesk team, ensuring timely and effective resolution. + ... seamless IT operations. + Travel Requirements: Occasional travel to the Madison office ( 1 -2 times per month). Mileage is reimbursed, but drive time is not… more
- New York State Civil Service (Albany, NY)
- …patches, upgrades, and maintains Oracle Enterprise Manager (OEM), Oracle operating systems , firmware, clusterware, Oracle databases, APEX (database tier only), ... processes on an ongoing basis.- Works with application and helpdesk teams on keeping server and client-side Oracle drivers...least 3 credit hours in a database and/or operating systems related course; or Bachelor's degree in computer science… more
- TEKsystems (Austin, TX)
- …troubleshooting skills to support internal users via phone and chat. Key Responsibilities: + Provide Tier 1 and Tier 2 support for desktops, laptops, mobile ... 365, VPN, Citrix, and MDM platforms + Use ticketing systems and knowledge base articles to resolve incidents +...in a metric-driven environment Qualifications: + 2-3 years of helpdesk experience in a corporate/enterprise setting + Experience with… more
- Insight Global (Mcbh Kaneohe Bay, HI)
- …4 years of general IT experience (will consider 2 years of experience) Tier 1 and Tier 2 Helpdesk support experience Experience diagnosing computer and ... on emerging tools, techniques, and technologies. - Experience in Information Systems (IS). Specialized experience in a single discipline such as… more
- Revelyst (San Diego, CA)
- …Support Agent** to join the Revelyst Golf & Technology platform team. As a Tier 1 Customer Support Agent you provide the initial Technical Support contact ... and resolve all general support issues or determine that Tier 2 Escalation is required for further assistance. This...based upon experience resolving new customer issues to grow helpdesk knowledge base. + Work with customers and manufactures… more
- Northrop Grumman (Huntsville, AL)
- …General Linux troubleshooting experience. + End user support experience. + Experience supporting tier 2 and 3 helpdesk tickets. + Experience supporting and ... our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today,...2 years of experience, or a Master's degree with 1 years of experience; a High School diploma or… more
- Nucor Steel Auburn, Inc. (Decatur, AL)
- …our teammates and the communities we serve. Nucor supports its teammates with top- tier benefits like Medical, Dental, Vision, and Disability Insurance, 401K and Roth ... position is responsible for configuring, operating, and maintaining various enterprise-wide systems as well as supporting internal IT partners across the enterprise.… more