- Idera, Inc. (Austin, TX)
- …marketing, webinars, social media, paid advertising, and more. + Improve our lead-to- customer conversion rate by refining messaging, inbound and outbound ... About PERSPECTIUM: Perspectium is a ServiceNow-native integration application and service you can trust. The solution was created by the founding developer of… more
- Sabre (Orlando, FL)
- …the guest with the best experience from the first phone call. What does a Customer Service Reservation Agent do? + Assist our guest and travel agents with ... properties across 174 countries. Celebrated for our innovative and customer -centric approach, we deliver integrated platforms for distribution, reservations,… more
- Lowe's (North Vernon, IN)
- …report responsibility + Experience mentoring and coaching others + Experience in a customer service role + Experience using troubleshooting processes to resolve ... of priority requests + Oversees daily plan for Operations inbound goals + Responds to calls and/or emails from...to Planning Supervisor + Monitors and allocates Direct to Customer (DTC) and Transfer Orders + Monitors onsite and… more
- GE HealthCare (Salt Lake City, UT)
- …receiving, shipping, and all other work requirements in the Surgery and Service distribution warehouses area to achieve customer satisfaction. + Effectively ... for managing and executing all aspects of the Surgery and Service distribution warehouses. Responsibilities include the shipping, receiving, stocking, and… more
- Elevance Health (Winston Salem, NC)
- …or GED and a minimum of 1 year of experience in a high-volume, interactive customer service or call center environment; or any combination of education and ... MRA, PET, et.) following established process and procedures. + Responds to inbound calls initiating exam requests following established processes, meets quality and… more
- Mass Markets (Las Cruces, NM)
- …and procedures Key Responsibilities: + Lead and manage a team of 15-25 entry-level customer service agents handling inbound calls. + Coach and develop ... dedicated individual to manage and support a team of customer service agents working on a variety...+ Implement and audit quality assurance strategies to maintain service excellence. + Manage hiring , onboarding, coaching,… more
- Mass Markets (Wichita, KS)
- …Key Responsibilities: + Lead and manage a team of 15-25 front-line agents handling inbound customer service calls. + Coach and develop team members ... like you to manage and support a team of customer service agents working on a variety...+ Oversee payroll submissions and ensure accuracy. + Support hiring , onboarding, coaching, and performance management. + Manage remote… more
- Bank of America (Plano, TX)
- …utilized within the environment and/or aptitude in system technologies + Has effective customer service skills with ability to manage the full client end-to-end ... us!_ **Job Description:** This job is responsible for answering inbound calls and initiating outbound calls within a call...an ability to build and maintain positive rapport with service partners. + Can prioritize multiple competing tasks. +… more
- Colgate-Palmolive (Clinton, OK)
- …JD Edwards functionality, BOL responsibility /accountability, Trace Gains Functionality, support Customer Service Rep with all activities associated with ... with the manufacturing roles including but not limited to Inbound , Milling, Meat slurry and or Mixing. Extrusion Operator...or other business critical information vital to operations and customer service + Ability to operate a… more
- Navy Federal Credit Union (Winchester, VA)
- …relevant data/instructions to guidelines, procedures, practices and regulations + Advanced customer service and stakeholder management skills + Effective ... issues, inquiries, and complaints + Ensure work is completed within defined service level agreements + Ensure compliance with all HR related policies, practices,… more