- Marriott (Anaheim, CA)
- … service performance. **Ensuring Exceptional Customer Service ** * Handles guest problems and complaints seeking assistance from supervisor as necessary. * ... holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. **CANDIDATE… more
- Hilton (Park City, UT)
- …timely, friendly and efficient manner to support continuing effort to deliver outstanding guest service and financial profitability\. + Collaborate with SSCs and ... percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company\. **Want to learn more?**… more
- Marriott (Miami, FL)
- …employees to provide excellent customer service within guidelines. * Handles guest problems and complaints, seeking assistance from supervisor as necessary. ... * 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality,... levels. * Supervises staffing levels to ensure that guest service , operational needs and financial objectives… more
- IHG (San Antonio, TX)
- **_JOB OVERVIEW:_** Clean and service the assigned public areas according to established quality standards and procedures. **_DUTIES AND RESPONSIBILITES:_** + Clean ... and service assigned areas according to established standards and procedures...railings, tabletops, mirrors in assigned areas. + Report to supervisor needed repairs or unsafe conditions. + Respond to… more
- IHG (Monterey, CA)
- …happy to help if someone needs a toothbrush or directions for example. Keep your supervisor updated on room service progress and alert them to any repairs ... a team and communicate with other departments as per hotel procedures to ensure excellent quality and service...assigned. What We Need from You - In the hotel industry we cater for our guest … more
- IHG (Los Angeles, CA)
- …details with other departments such as VIP amenities, special requests, or other service needs or special handling. GUEST EXPERIENCE + Resolve requests and/or ... special requests and obtain final details, dates, times, and hotel room and meeting room requirements. Regularly follow-up with...complaints to the satisfaction of the guest ; inform supervisor of major problems, complaints,… more
- Omni Hotels (Charlottesville, VA)
- Location Charlottesville Hotel The Omni Charlottesville Hotel offers 208 beautifully appointed guestrooms and suites featuring panoramic views of the Blue Ridge ... Mountains, along with a full service restaurant and 12,000 square feet of meeting space....plates. + Assisting servers in any capacity to ensure guest satisfaction. + Perform any additional duties assigned by… more
- Marriott (San Diego, CA)
- …employees to provide excellent customer service within guidelines. * Handles guest problems and complaints, seeking assistance from supervisor as necessary. ... * 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality,... levels. * Supervises staffing levels to ensure that guest service , operational needs and financial objectives… more
- Omni Hotels (Hot Springs, VA)
- …maintaining cleanliness throughout the Spa and Fitness Center while providing superior guest service in an environment of relaxation and comfort. ... Consistently demonstrates Omni's associate commitments in delivering the best guest service and spa experience. + Maintain...rooms ie water, razors, Q-tips + Provide list to Supervisor /Manager when supplies are getting low + Maintain laundry… more
- IHG (Atlanta, GA)
- …all receipts. + Thorough knowledge of beverage products, menus, and promotions. + Responsible service of alcohol. Know when it is necessary to stop serving a ... guest . + Handle guest complaints quickly and quietly. Know when to involve supervisor . + Act as bus person when needed. + Be willing to help other servers as… more