- Hotel Equities (Fredericksburg, VA)
- …follow-up. + Take action to solve guest problems/complaints using appropriate service recovery guidelines. + Follow established hotel safety protocols and ... guests in, issue room keys, and provide information on hotel services and room location. + Ensure...service . + Perform other duties as assigned including guest room tours, concierge services , special … more
- LEGOLAND (Winter Haven, FL)
- …Office Desk Associate is responsible for the hotel as it relates to guest service , cash handling andoverall communications. **What you'll be doing ** * ... genuinely warm welcome. * Ability to deliver a dynamic guest service experience by assisting guests with...for outgoing callsthat transpire through the PBX. * Assist guest services , safety services , housekeeping… more
- Indus Hospitality Group (Rochester, NY)
- …for overseeing all aspects of hotel operations, ensuring exceptional guest experiences, and maintaining high standards of service , cleanliness, and ... programs are implemented, followed and supported. + Monitor customer service by speaking with guests, reviewing guest ...to hours and available services of the hotel , ie restaurant, lounge, room service . +… more
- Marriott (Arlington, VA)
- **Additional Information** **Job Number** 25196467 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Arlington Crystal ... take the initiative to deliver a wide range of services that guide guests through their entire stay. Their...guest experience in the main areas of the hotel with a " guest first" mindset. They… more
- Hilton (San Diego, CA)
- … requests in the hotel 's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for ... have schedule flexibility, minimum of 1 year of customer service experience, hotel housekeeping is highly preferred\....furniture moves, etc\.\), as needed + Assist in delivering guest requests and in cleaning guest rooms,… more
- Sage Hospitality Group (Pittsburgh, PA)
- …customer service related experience. **Knowledge/Skills** + Requires knowledge of hotel policies, procedures and services . + Ability to communicate in ... hotel and the city to the guests and service their immediate needs as thoroughly as possible. Set-up...experiences for our guests in the market that create guest loyalty and support overall service experience.… more
- The Colonnade Hotel (Boston, MA)
- …and features 285 stylishly appointed guest rooms and luxury suites. The Colonnade Hotel is known for its attentive service and unique guest offerings, ... Office Manager leads the Front Office Team including overseeing Guest Service Agents, Bell, and Door. This...to efficiently check guests in and out of the hotel , and assists with any and all guest… more
- The Yarrow Group (Jackson, WY)
- …and securing closed hotel areas. 2. Front Desk - Responsible for overall guest service including, but not limited to, resolving guest complaints, ... and maintain the standards, values, goals and vision of the hotel . 7. Display a " Guest First" attitude. 8. Overnight Shift requires staff to remain awake… more
- Hilton (San Francisco, CA)
- …exceptional customer service background\. + Basic math knowledge\. + Prior hotel experience would be beneficial\. **What will I be doing?** As a ... for verifying the accuracy of and accepting all purchased products into the hotel to deliver excellent guest experience and to maximize profitability\.… more
- Marriott (Pleasant Hill, CA)
- …Graveyard Night Auditor Sun-Thu **Job Number** 25194921 **Job Category** Rooms & Guest Services Operations **Location** Residence Inn by Marriott Pleasant Hill ... take the initiative to deliver a wide range of services that guide guests through their entire stay. Their...guest experience in the main areas of the hotel with a " guest first" mindset. They… more