- Atlantis Casino Resort Spa (Reno, NV)
- …the Training and Performance Manager to provide final sign-off of training before an agent is put on the live phone lines. + Responsible for weekly scheduling and ... oversight of the weekly call monitoring program, ensuring each agent is shopped twice weekly and adheres to Atlantis...+ Functions as the process expert for the overall reservation booking experience. + Function as the escalation point… more
- Travel + Leisure Co. (Chicago, IL)
- …into exceptional experiences for millions of travelers worldwide. **Summary:** The Universal Agent Manager is responsible for all aspects of the front desk; ... penetration expectation. Analyze resort inventory requirements and assure that all reservations and other requests are accommodated to the highest efficiency levels… more
- Carlson Waginlit Travel (Tulsa, OK)
- . **Travel Reservation Agent ** o Creates and completes travel arrangements (car, hotel , air, rail) for moderately complex accounts o Ensures reservations ... are built according to client standards and preferences o Acts as a trusted advisor by offering informed and insightful recommendations which provide the best traveler experience in each situation o Resolves moderately complex problems with potentially… more
- Teleperformance USA (Brownsville, TX)
- …range from call transfers to in-room work order requests, to complex hotel , dining, event and entertainment reservations for customers** + **Responding ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...of the customer** + **Ensuring that customer requests for reservations and other services are met and confirmed within… more
- Hilton (Burlingame, CA)
- A Night Auditor / Stay Experience Agent is responsible for overseeing the auditing, posting and balancing of daily financial transactions and provide customer ... service to our guests to support the hotel 's continuing effort to deliver outstanding guest service and...I be doing?** As Night Auditor / Stay Experience Agent , you would be responsible for overseeing the auditing,… more
- Hilton (Park City, UT)
- …discounts + The world is yours- Your next role could be as a concierge, reservations agent or within a different department like Front Office, Accounts or Human ... luxury background strongly preferred\. **Want to learn more?** Hotel Website \(https://www\.waldorfastoriaparkcity\.com/\),Instagram, \(https://www\.instagram\.com/waldorfparkcity/\) Facebook , YouTube \(https://www\.youtube\.com/user/WaldorfParkCity\)… more
- Omni Hotels (Orlando, FL)
- …golf, and international wholesale, as well as ESP and travel agent /consortia markets). Oversee, stimulate, guide, and support these distribution channels (wholesale, ... maintain positive client communications and relationships; maximize exposure for the hotel while minimizing related expenses; and exceed overall budgeted revenue and… more
- Hilton (Park City, UT)
- …discounts + The world is yours- Your next role could be as a concierge, reservations agent or within a different department like Front Office, Accounts or Human ... work weekdays, weekends, and holidays\. **Want to learn more?** Hotel Website \(https://www\.waldorfastoriaparkcity\.com/\), Hotel Instagram, \(https://www\.instagram\.com/waldorfparkcity/\) Facebook ,… more
- IHG (Lakewood, WA)
- …all Guest Service Representative functions as required; may assist in booking room reservations ; may assist in answering hotel phone calls and notifying guests ... into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely...auditing report necessary to ensure the accurate accounting of hotel revenues and expenses. + Transmit credit card batches.… more
- Delta Air Lines, Inc. (Atlanta, GA)
- …& key responsibilities) Now is an exciting time to be part of Delta's Reservations Customer Experience Design and Technology team as we redefine the customer and ... employee experience standards. As a Product Ops Reporting Analyst within Delta's Reservations Customer Experience Design and Technology team, you'll play a critical… more