- Robert Half Office Team (San Ramon, CA)
- …administrative support in an office environment. * Strong proficiency in handling inbound calls and directing them effectively. * Skilled in data entry with ... a focus on accuracy and efficiency. * Ability to perform receptionist duties, including greeting guests and managing inquiries. * Familiarity with federal tax return processes and procedures. * Excellent organizational and time management skills. * Effective… more
- Walgreens (Guaynabo, PR)
- …Resolves all data entry related exceptions. + Handles correspondence to patients ( inbound calls, chats, emails) and makes outbound calls to prescribers and patients ... as needed. + Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements. Makes telephone calls to insurers and others to obtain information, gain override… more
- Oracle (Denver, CO)
- …covers does not have an Inside Sales Rep or Field Rep. Utilizes inbound and/or outbound techniques to identify, qualify and close new opportunities. Manages accounts ... throughout the entire sales process, and collaborates with team members in business development, consulting and support to uncover all customer needs. Responsible for understanding Oracle's product offerings and competitive issues to develop solution proposals… more
- Sedgwick (Jacksonville, FL)
- …the process is going smoothly and answers questions as needed. * Receives inbound calls to answer customer service questions, resolve minor issues, and schedule ... appointments for customers with contractors or escalate issues to the proper channels. * Attendance during scheduled work hours is required. **ADDITIONAL FUNCTIONS and RESPONSIBILITIES** * Performs other duties as assigned. * Supports the organization's… more
- Citigroup (Chicago, IL)
- …to target Book of Business customers + Deliver client services/outbound calls/ inbound calls to acquire new relationships and deepen existing relationships through ... the cross-sell of relevant products and services while delivering remarkable client experience + Provide Tellers and other branch staff with coaching and guidance on products and special programs, identifying client needs, and providing appropriate referrals +… more
- Mass Markets (Wichita, KS)
- …+ Lead and manage a team of 15-25 entry-level customer service agents handling inbound calls. + Coach and develop team members on service standards, processes, and ... best practices. + Monitor and improve performance metrics, KPIs, and productivity benchmarks. + Foster a culture of accountability, continuous improvement, and excellence. + Oversee workforce management, including scheduling and goal setting. + Develop… more
- Cummins Inc. (Troy, MI)
- …+ **Supply Base Risk Mitigation** : Develop sourcing strategies to minimize inbound supply risk and execute strategies to avoid production line disruption. + ... **Sourcing:** Master the purchasing functional system to streamline the Request for Quote (RFQ) process. Develop a comprehensive TCO comparison of suppliers, ensuring alignment with the category strategy. Identify suppliers that best meet Cummins' and… more
- Ryder System (Hampton, VA)
- …properly identify customer and required services + Perform multi-point inspection on inbound units as required by company policies and procedures; this includes ... checking vehicle tire pressure and thread, fluid levels, lights, washing vehicle windows, changing tires, inspecting refrigeration units on trucks, and reporting service or driver issues to shop + Maintain fuel island area to Six Sigma standards and policies;… more
- Humana (Chicago, IL)
- …with resources appropriate for the care and wellbeing of members. + Manages inbound and outbound calls with members, their families, and providers + Performs ... computations, including data entry, in adherence to established metrics. + Decisions are typically focused on interpretation of area/department policy and methods for completing assignments. + Works within defined parameters to identify work expectations and… more
- Elevance Health (Grand Prairie, TX)
- …an Impact** Primary duties may include, but are not limited to: + Takes inbound calls, makes outbound calls, and assists in scheduling the patient orders. + ... Understands a patient's financial need and assists with coordinating and enrolling in a Pharmaceutical Manufacturer and/or foundation assistance programs. + Communicates and collaborates with patients, physicians and payors providing them with the necessary… more