- Republic Services (Indianapolis, IN)
- …Associate Account Manager is responsible for making outbound calls and receiving inbound calls to retain business with Republic Services' smaller, less complex ... commercial and industrial customers; and increasing the level of penetration in his or her existing customer base by selling the full suite of Republic Services products. **PRINCIPAL RESPONSIBILITIES:** + Effectively maintains and retains existing customers by… more
- NextEra Energy (Miami, FL)
- …Call activation (capacity shortfall). **Job Duties & Responsibilities** * Receives inbound calls and responds to customer requests, inquiries, complex billing, ... complaints or high bills * Handles situations which require adaptation of response * Identifies who will handle more complex calls * Assists with agency inquiries and Medical Essential Service Program (MESP) * Transfers or refers sales leads * Reports… more
- Eurasia Group (New York, NY)
- …writing and distributing pitches for proactive media placement, and reviewing inbound opportunities to make recommendations on which ones should be prioritized. ... + Build and maintain working level relationships with producers, media partners, and other stakeholders. + Manage individual responsible for social media content generation. + Coordinate rapid response communications strategy with relevant stakeholders. +… more
- WelbeHealth (North Hollywood, CA)
- …great customer service, explaining the WelbeHealth enrollment process, and converting all inbound inquiries to home visits + Assign possible enrollments to the ... Benefits Coordinator when there are financial concerns/questions, share of costs (SOC), or Medi-Cal applications to be completed for financial verification + Demonstrate in-depth knowledge of all relevant components of MOEE Playbook + Schedule of initial home… more
- TEKsystems (Fredericksburg, VA)
- …products, service needs, billing, and transaction inquiries via a high volume of inbound calls. This is a remote, contract position that will support the team ... during their busiest season. Additional Skills & Qualifications * An effective communicator who understands the importance of listening and being empathetic * Problems solving skills and a passion to create customer satisfaction. * Previous customer service… more
- City National Bank (Concord, NH)
- …metrics including average speed to answer, abandonment rate, and all other inbound outbound calling expectations * Ability adapt to changing scalable environment and ... willing to take on new initiatives and strategies * Travel as needed * Prepare weekly executive decks, monthly roll-up, and quarterly presentations to the executive leadership team as a required discipline. * Able to handle any adhoc service requests through… more
- Dal-Tile Corporation (Dallas, TX)
- …reduce coupling and improve scalability. + Own integration patterns for **SAP S/4HANA inbound and outbound interfaces** , including APIs, IDocs, and events. + Ensure ... all SAP-related integrations align to enterprise middleware and API platforms, not point-to-point solutions. + Support SAP OMS integration strategy in partnership with Application Development. **Required Experience and Education:** + Bachelors degree in a… more
- Humana (Washington, DC)
- …Functions** + Deliver a high level of professionalism and empathy with every inbound and outbound consumer phone interaction + Actively listens to identify member ... needs and suggest available plans, resources, and/or service, which may include enrollments into other plans + Simplify and clearly explain plan benefits, claims, and coverage communications. + Ask thoughtful questions to uncover social determinants of health… more
- Truist (Richmond, VA)
- …to include: development and delivery of training curriculum, serving as an inbound resource to support client-facing teammates (FAs, FCs, WAs, PBs) regarding ... planning questions and how-to on functionality 4. Lead a team of Financial Planning Strategic Consultants 5. Establish personal and team goals and ensure they are achieved 6. Hire, manage, coach and retain top talent 7. Establish annual objectives. Coach the… more
- Trane Technologies (Mesquite, TX)
- …movement and for customer and local transportation provider interactions + Coordinate inbound and outbound shipments and freight accurately + Stock and organize ... product inventory for smooth warehouse operations + Load and unload freight using power industrial vehicles such as a forklift; maintain work equipment + Maintain office and warehouse supplies required for effective operation + *Flexibility to work… more