- State of Connecticut, Department of Administrative Services (Wethersfield, CT)
- …customers will call to obtain information. It is a fast-paced high volume call center that answers inbound calls and processes customer emails on all aspects ... standards are adhered to. + Communicate with division leadership regarding call statistics and opportunities for continued improvement. About the Customer Contact… more
- Rapid Response (Corona, CA)
- …procedures + Process outbound calls to customers and authority agencies in a call center setting, some inbound . + Provide detail-oriented customer service and ... your opportunity to make a real impact. Our 24/7 call center never closes; customer service representative (CSR) schedules...verbal skills. Comfortable using a headset in a high call volume setting + Successfully clear drug screen and… more
- TEKsystems (Winchester, VA)
- …Skills + Proven customer service skills. + Experience with data entry and managing inbound and outbound calls. + Familiarity with call center operations and ... high-volume environment. Additional Skills & Qualifications + Experience in call centers, administrative roles, receptionist positions, banking/mortgage, professional, or… more
- Penske (Reading, PA)
- …above and beyond those who express interest. - Follow-up calls, setting appointments - Take inbound calls when necessary to handle call volume and as part of ... of this position is to make outbound calls to interested buyers, and cold call prospective customers in order to generate leads for sales representatives to follow… more
- BD (Becton, Dickinson and Company) (Seattle, WA)
- …documentation with patients, Territory Managers, and Physician offices. + Maintain departmental call volume requirements, including inbound and outbound calls. + ... Access, or other database software. Ability to learn and utilize call center telecommunications software. **Certifications** + Knowledge of medical supply… more
- Robert Half Office Team (Bethel Park, PA)
- …customer service, preferably in healthcare or financial counseling. * Proficiency in handling inbound and outbound calls in a call center environment. * Strong ... to patients outlining estimated liabilities and payment options. * Facilitate in-house call reviews to ensure patients have valid payor sources and authorization for… more
- Travelers Insurance Company (Knoxville, TN)
- …coverage guidance, connect current customers to additional products and services, and handle inbound and outbound calls in a call center environment. + ... degree from an accredited four-year college or university is a plus. + Prior call center and sales experience + Personal Insurance product knowledge + Strong verbal… more
- AON (The Woodlands, TX)
- …What the day will look like: + Provide excellent customer service for inbound calls, top-notch experience based on client parameters. + Provide outstanding ... inbound service to our customers by initiating benefits, answering...of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires… more
- Akina Pharmacy (Sterling, VA)
- …customer experience. This role involves managing a high volume of inbound and outbound communications, accurately documenting customer and patient information, and ... and the ability to meet performance metrics such as call quality, average handle time, and first- call ...Communication and Support: Efficiently manage a high volume of inbound and outbound communications, including calls, emails, and live… more
- Jabil (Florence, KY)
- …around the globe. JOB SUMMARYThe Assistant Receiving Supervisor oversees all inbound operations, ensuring that materials, supplies, and products are received, ... visual aids. + Hold team members accountable to attendance policies (eg, call -offs, tardiness, early leaves). + Report any behavioral, performance, or attendance… more