- Charles Schwab (Westlake, TX)
- …domestic and international Participants via the phone, handling approximately 20 to 40 inbound calls per day (this is a phone-based relationship with Participants) + ... follow-up via outbound calls and emails while maintaining service levels of inbound client calls + Skills for organizing specific and individual company procedures,… more
- Truist (Richmond, VA)
- …determine actions needed for bringing accounts into current status. Duties may include inbound and/or outbound calls in a fast paced dialer environment, data input ... change from time to time. Interact with clients using inbound and/or outbound contact tools such as automated or...of over the phone client facing experience preferably in call center environment. High school diploma, or equivalent education… more
- GRAIL (Durham, NC)
- …phone, email, and chat. In addition to being responsible for receiving inbound communications from customers within GRAIL's virtual contact center environment, the ... the 40% requirement for the site. **Responsibilities:** + Respond to inbound communications within GRAIL's virtual contact center environment. + Demonstrate… more
- V2X (Fayetteville, NC)
- …operates under the direct supervision of the Personal Property Processing Office Outbound/ Inbound Lead with oversight by the PPPO Supervisor. Requires a working ... unit in order to effectively assist customers as they call in for query updates, and general questions as...Position is required to work up under the PPSO Outbound/ Inbound Lead Counselor and the PPSO Supervisor, giving general… more
- Capital One (Plano, TX)
- …Capital One's name. During this transfer process, associates are expected to manage inbound and outbound calls with existing partners, such as auctions, DMVs, and ... influence the efficiency of title processing. **Responsibilities:** + Manage inbound and outbound calls to existing partners + Perform...+ At least 3 years of customer service or call center experience + At least 1 year experience… more
- US Tech Solutions (May, OK)
- …reviews of cases. + This role will work from Virtual systems and take inbound calls from physician or members regarding their pending, approved, or denied prior ... criteria within the designated service level agreements. Performs and handles inbound and outbound phone calls with technicians, prior authorization team members,… more
- Omaha Public Power District (Ashland, NE)
- …work locations. + Work order and job order-creation and close out + One Call locate requests and refreshes + Obtain necessary permits and/or barricades + Repair ... all required documentation to support any budget or expense reporting. + Inbound /Outbound Communication & Correspondence: Support the department with inbound and… more
- ARAMARK (Phoenix, AZ)
- …provide effective solutions to customer needs. This role is responsible for handling inbound inquiries via phone, email, and web formats with the objective of one- ... call resolution. The CSC will facilitate and resolve issues...department databases and systems. **Job Responsibilities** + Lead all inbound client facing activity (phones, emails, web, etc.), addressing… more
- Banner Health (Sun City West, AZ)
- …insurance coverage to ensure "no surprises" and enable patient ease. 8. Services inbound and outbound customer and staff communications for all facilities in the ... ability to provide essential customer service and knowledge in a high paced inbound contact center environment Ability to use technology tools to research and obtain… more
- TEKsystems (Gilbert, AZ)
- …8 hour set shift Description + The R&A Coordinator will be required to take both inbound and outbound calls + This role will work from an Auto-Dialer (80 calls per ... day the R&A Coordinator will be taking high volume inbound calls + This role focuses on Primary Care...the last 2 years is a must. + Prior call center experience and MA experience is a plus… more
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