- System One (Lakewood, NJ)
- …Hours: 9 am to 5 pm, Monday - Friday Job Duties: + Handle high-volume inbound calls from COBRA members and employers, with a strong focus on clear, patient phone ... and rework + Support open enrollment by taking increased call volume and walking employees through their COBRA options...portal, complete elections, and make payments + Document every call and action taken in the system with complete,… more
- Amalgamated Bank (New York, NY)
- …high-impact team responsible for every aspect of the consumer and business inbound and outbound client experience. You will partner with the Bank's Relationship ... + Use effective skills to handle certain telephone standards such as call transfers, taking messages, call backs, holds, interruptions, and unintentional… more
- AbbVie (North Chicago, IL)
- …handling of patient inquiries. + Provide support to agents with real-time call assistance and patient escalations. + Provide oversight and direction with day-to-day ... operations, including monitoring call queue volume and workload to ensure objectives are...support, as needed, to supervisors and to PCCs with inbound /outbound calls during peak volume periods in effort to… more
- UPMC (Pittsburgh, PA)
- …group and reach of operators in Western PA. This position will answer inbound calls into the UPMC tollfree line, Children's, Magee, Presbyterian, and Shadyside, with ... overnight calls, which, on average, is a 2.1 million call volume annually, to send pages and to connect...or willing to relocate within 1-hour of Pittsburgh. Previous call center experience is highly preferred! **Responsibilities:** + May… more
- TEKsystems (Dallas, TX)
- …campaigns including intent-based initiatives, winbacks, constant contact conversions, and inbound follow-up + Leverage research, AI tools, and dynamic messaging ... prioritization and calling strategy + Use intent sequences, targeted call sequences (CCP), and email workflows to drive consistent...Account Executives + Maintain clean data hygiene and detailed call notes in Salesforce and Outreach + Hit daily,… more
- American Red Cross (AZ)
- …donor show rates. + Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. + Maintain daily ... an adequate blood supply. + Respond to or transfer inbound calls to the appropriate party. + Perform other...2 - 3 days will be at the Tucson Call Center._** **_Standard Schedule (Part Time):_** **_Sunday 1pm-5pm, Monday… more
- Conduent (CO)
- …an additional $350 per month after training, by meeting performance metrics ( call quality, attendance, and schedule adherence). + **Career Growth:** Opportunities to ... You'll Do:** + Efficiently manage a high volume of inbound calls in a fast-paced environment. + Listen actively...A focused multitasker who thrives in a structured, high-volume call center environment. **Required Qualifications:** + Must be at… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ... and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Conduct inbound and outbound sales calls in Spanish and English. + Identify… more
- Mass Markets (Savannah, GA)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ... a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound and outbound calls, emails, and live chats professionally and… more
- PenFed Credit Union (San Antonio, TX)
- …servicing functions while maintaining confidentially of member information. This is a fast-paced call center environment, so the candidate will be expected to take a ... their mortgage loans and takes appropriate action for each call . + Process phone requests from members, third parties...as needed or required. + Maintain availability to answer inbound calls from members regarding mortgage servicing issues while… more