- Hendrick Automotive Company (Cary, NC)
- …Carolina 27511 Summary:. Hendrick Automotive Service Department Appointment Coordinator. Answer inbound service calls for multiple Hendrick Chevrolet, Dodge and Kia ... hours a week. Closed on Sundays. No evenings. 2 Saturdays a month. Call center hours 7:30am-6:00pm M-F and Saturdays 8am-4pm. Excellent Benefit Package includes; +… more
- Catholic Health Initiatives (Lincoln, NE)
- …Summary and Responsibilities** Representative is responsible for overall PBX inbound /outbound communications for patients, physicians, staff, and the general public. ... impart information and locate individuals. + Maintain lists of on- call staff and physicians. Notify the proper individual(s) in...Notify the proper individual(s) in response to emergencies. + Call in after-hours surgical teams as directed and in… more
- CVS Health (Houston, TX)
- …model that supports 3 days in the field and 2 days in a call center queue to support the organization lower acquisition costs, increase field agent productivity, ... Acquisition and conversion of new and existing members via inbound and outbound calls by assessing customer needs for...in the hybrid field sales integrated tech stack the call interactions, COIs, and lead management protocols with new… more
- DiPasquale Moore (Kansas City, MO)
- …& Responsibilities: + Manage the full Intake sales process from incoming call through signature of our Firm Representation Agreement, while providing great customer ... process can contain each of the following: + Answer inbound calls from potential clients + Educate the potential...to successfully manage pipeline of potential clients from initial call through sign-up + Dedicated to following up with… more
- Concentrix (Arnold, MO)
- …**Summary** The Banking Customer Service Representative interfaces with customers via inbound /outbound calls and/or via the web. This position provides customer ... required. + Be tenacious in tracking, documenting, and retrieving information in call tracking database. + Be comfortable with fraud prevention, collections, and… more
- Healthfirst (NY)
- …and faxed care plans** + **Manage requests from members, providers, call centers and care management teams regarding initial authorizations, authorization updates ... departments which may include but is not limited to inbound //outbound calls on behalf of Care Managers** + **Manages...other area of the healthcare industry working in a Call Center environment or Care//Case Management Department** + **Experience… more
- Mass Markets (FL)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ... contract negotiation. + Experience in BPO and contact center operations ( inbound , outbound, chat, email). + Exceptional writing, editing, and presentation skills.… more
- DriveTime (Mesa, AZ)
- …of their loan while meeting or exceeding production goals. + Make inbound and outbound contact with customers regarding past-due balances (generally 1-60 days). ... adapt to any and all changes in processes, scripts, call flow, etc. + Must practice strict discretion when...respectfully and with empathy. + Must meet monthly Collection, Call Time, and Quality Assurance Goals. **Requirements (What You… more
- Sunnova Energy International Inc. (Houston, TX)
- …The workday as a TSS may be segmented into several duties: inbound /outbound phone production, TSS agent mentoring and assistance, and customer email correspondence. ... to resolve the customer's service issue on the first call . + A TSS researches and identifies trends in...Qualifications + A Bachelor's Degree is preferred. + Previous call center experience preferred. + Bi-lingual (English and Spanish)… more
- Savers | Value Village (Honolulu, HI)
- …shooting questions or inquiries for the stores. + Receives and responds to inbound calls, emails, and social media messages, accurately notates details. + Uses good ... resolved on initial contact or requires escalation to achieve call /case resolution. + Make accurate entries into systems, logs,...equivalent + Prior work in customer service in a call center environment preferred + Background check required +… more