- Transdev (San Francisco, CA)
- …performance by contractors.Other key tasks for this position include assisting in call center operations whenever needed, with particular emphasis on fielding ... inbound calls from customers,directly accepting and recording consumer feedback...is accomplished through regular communications with patrons via a call center environment and direct communications with other Broker… more
- US Tech Solutions (May, OK)
- …team. **Responsibilities:** + Effectively manage work volume by handling inbound calls/fax/ePA requests utilizing appropriate courteous and professional behavior ... + 0-2 years of experience in customer service or call center environment managing high volume calls. + 6...**Skills:** + Prior Authorization + Medicare and Medicaid + Call handling experience. **Education:** + Pharmacy Tech license +… more
- Caris Life Sciences (Irving, TX)
- …their life. **Job Responsibilities** + Supervise a team of specialists handling inbound and outbound calls to explain services, offer financial assistance and secure ... payment when needed. + Monitor team performance, including call volume, resolution rates, and adherence to productivity/quality standards. + Provide daily coaching,… more
- Burroughs (Elmhurst, IL)
- …of Automated Teller Machines (ATM) Essential Functions/Key Responsibilities:* Answer inbound calls from Field Service Technicians requesting assistance on repair ... and various other departments within the Burroughs organization.* Document call information in appropriate databases.* Relay essential information to co-workers… more
- US Tech Solutions (May, OK)
- …following agreed upon approval & denial management processes. (15%) 3. Handles inbound phone calls and escalations from physicians or patients regarding Prior ... 6. Performs other related projects and duties as assigned including on call and after hours pharmacist availability could be required. (5%) **Experience:** Preferred… more
- US Tech Solutions (San Antonio, TX)
- …following agreed upon approval & denial management processes. (15%) 3. Handles inbound phone calls and escalations from physicians or patients regarding Prior ... 6. Performs other related projects and duties as assigned including on call and after hours pharmacist availability could be required. (5%) **Experience** Preferred… more
- US Tech Solutions (May, OK)
- …Med D guidance + Effectively manage work volume by handling inbound calls/fax/ePA requests utilizing appropriate courteous and professional behaviour based upon ... **Experience:** + 0-3 years in a customer service or call centre environment managing 75 calls/day. + Six months...**Skills:** + Prior Authorization + Medicare and Medicaid + Call handling experience. **Education:** High School diploma or GED… more
- US Tech Solutions (GA)
- …authorization status. You will also oversee fax processing and provide telephone call assistance for prescriber office staff, pharmacies and members based on program ... criteria. **Responsibilities:** + Responsibilities include answering inbound phone calls, processing cases and electronic authorizations, loading authorizations, and… more
- GCI Communication Corp (Anchorage, AK)
- …support. Customers include external and internal customers, vendors, and 3rd party call centers. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: + Provide ... technical support and customer education, via inbound calls, chat, in writing, instant messaging, or e-mail...six (6) months experience in a customer service or call center environment. * Preferred: + Associate degree in… more
- US Tech Solutions (Franklin, TN)
- …is a plus. + Minimum of 1 year experience in a customer service or call center environment ( call center type environments preferred, if doctors office then ... environment). + Must have effective and empathetic communication style in managing inbound calls and communications with clients and team members. + Computer… more