- Ivyhill Technologies LLC (Bethesda, MD)
- …This is an onsite employment opportunity. Duties and Responsibilities: + Listen to Call Center Agent calls to determine patient experience. Will surveil thirty (30) ... inbound calls from a minimum of 10 different agents...+ Report opportunities for improvement (MICAs/Mis-booked Appointments). + Research Call Center Agent quality via MHS-GENESIS. + Follow-up on… more
- Vanguard (Charlotte, NC)
- …looks like? Join our team of "crew" as a Client Service Excellence Center associate ! About this Job: At Vanguard, we have a client-first mentality that we live ... In this role, you will connect with clients via inbound phone calls to assist with their account-related needs....team of "crew" as a Client Service Excellence Center associate ! At Vanguard, we believe in supporting our "crew"… more
- TEKsystems (Grand Rapids, MI)
- …additional administrative duties as assigned. Requirements Must Have: + 6+ months of call center experience ( inbound or outbound). + Strong data entry and ... This role involves coordinating with service technicians and customers, handling inbound and outbound calls, and ensuring exceptional service delivery. Key… more
- Commerce Bank (Kansas City, MO)
- …opportunities to the appropriate Mortgage Banker per customer preference + Manage the inbound application watch list and inbound chat opportunities to delegate ... per customer preference + Manage and respond immediately to inbound contact forms and delegate to the appropriate Mortgage...to adhere to CBI Code of ethics, Do not Call Regulations, Privacy and Opt-Out procedures, HMDA data collection,… more
- Morley (Lansing, MI)
- …knowledge not required! **_What You'll Do_** + Provide fantastic customer service via inbound and outbound conversations over the phone and using chat, email and the ... customers until case resolution + Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other… more
- Humana (Louisville, KY)
- …or Bachelor's degree. + Experience in healthcare or social services. + Previous inbound /outbound call center experience. **Why Join Us?** At Humana, we're ... Representative represents the Dual Eligible Outreach Department by taking inbound calls to members and/or providers regarding a variety...their health and well-being. This is more than a call center role-it's a chance to grow your career… more
- Sysco (Des Plaines, IL)
- … works non-traditional business hours including evenings, nights, weekends, holidays and on- call . + The associate may occasionally be required to travel ... This is a senior level operations leadership position responsible for Inbound and Outbound Warehouse, Fleet Services, Facilities Management (including building,… more
- Morley (Saginaw, MI)
- …8 am - 5 pm schedule) and flexibility (paid time off). _*e.g.,_ _previous call center work, retail, restaurant, fast food, hotel or any role where you interacted ... (Administrative Coordinator) at Morley in Saginaw, Michigan, you'll manage inbound and outbound documentation and communications related to vehicle buybacks… more
- Penske (Reading, PA)
- …who will provide a fast, friendly reservation process for our customers. Every phone call you answer is an opportunity to keep product moving to meet deadlines, keep ... Reading, PA. **Qualifications:** * High school diploma or equivalent required * Associate 's or Bachelor's Degree preferred * Excellent customer service and sales… more
- Cognizant (Concord, NH)
- …receive performance-based incentives. Providing technical assistance and support via inbound phone calls to TriZetto Provider Solutions' internal/external clients ... late hours. Monday - Friday schedule/No weekend hours. Career path within Call Center (for solid performers). Opportunities for growth throughout our organization,… more