- NextEra Energy (Miami, FL)
- …that provides real-time information, helping you resolve customer needs on the first call * Engage directly with customers to: * Answer questions * Resolve concerns ... about billing, policies, energy conservation programs, etc. and assist during On Call activation (capacity shortfall). **Job Duties & Responsibilities** * Receives … more
- Advancial (Edmond, OK)
- …to multi-task, and work efficiently. What You'll Do: + Handle high-volume inbound calls (60-70 daily), assisting members with account inquiries, transactions, and ... as needed + Maintain professional phone etiquette while meeting call metrics, including hold times and call ...referrals, and member data while maximizing service opportunities + Associate 's degree (AA) or equivalent from two-year College or… more
- Morley (Saginaw, MI)
- …experience needed! We'll train you on everything you need to know. _*e.g.,_ _previous call center work, retail, restaurant, fast food, hotel or any role where you ... interacted with customers_ **_What You'll Do_** + Call dealerships and auction houses to coordinate the auction...title process + Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails… more
- Staff Management | SMX (Guaynabo, PR)
- …for this position!** Are you an experienced bilingual or Spanish speaking call center representative looking for a new opportunity? We are hiring immediately ... on-site training based in Guaynabo. Candidates should have an associate degree and be team-orientated, organized and attentive with...$13.50 / hour Duties: 1. Manage large amounts of inbound and outbound calls in a timely manner 2.… more
- TEKsystems (Winchester, VA)
- …+ Navigate multiple systems to effectively manage accounts. + Make 80-120+ outbound and inbound calls per day in a call center environment. + Evaluate member ... communication and people skills. Additional Skills & Qualifications + Bachelor's or Associate 's degree with Retail or Sales experience preferred. + High School… more
- Rapid Response (Corona, CA)
- …procedures + Process outbound calls to customers and authority agencies in a call center setting, some inbound . + Provide detail-oriented customer service and ... this is your opportunity to make a real impact. Our 24/7 call center never closes; customer service representative (CSR) schedules include weekends, holidays… more
- Hackensack Meridian Health (Tinton Falls, NJ)
- …patients in any capacity. + 2 years of previous experience working in an inbound call center environment. + Previous experience using EPIC system. + Knowledge ... in a customer service, customer facing (ie, retail or hospitality) or call center environment. + Effective verbal, written and interpersonal communication skills. +… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …while managing complex dispute scenarios. Under general supervision, the Analyst will service inbound phone calls from customers and bankers in a call center ... through speech analytics and sentiment analysis. + Average Handle Time: Efficiently manage call durations to meet the average handle time targets, measured through … more
- The Cigna Group (St. Louis, MO)
- …center projects from an architecture and design perspective including call routing, multi-platform contact centers, inbound /outbound self-service/queuing and ... + Utilize Contact Center systems such as Contact Routing, CTI, Automatic Call Distribution (ACD), Interactive Voice Response (IVR), Call Recording, Workforce… more
- Humana (Olympia, WA)
- …a **Licensed, Masters level, Social Worker** who functions as a Support Social Services associate (Support SS) in our Special Needs Plan (SNP) program and serves as ... The Support SSs daily job duties include making outbound call attempts to members with social determinants of health...assessed and addressed. The Support SS may also receive inbound calls from members needing additional assistance. This role… more