- The Cigna Group (St. Louis, MO)
- …perspective including call routing, multi-platform contact centers, inbound /outbound self-service/queuing and applications, agent desktop, courtesy callback, ... + Act as a technology partner between the Contact Center Business Leadership and Technology teams to aid in...Center systems such as Contact Routing, CTI, Automatic Call Distribution (ACD), Interactive Voice Response (IVR), Call… more
- Capital One (Plano, TX)
- …Diploma, GED, or equivalent certification + At least 3 years of customer service or call center experience + At least 1 year experience working in the financial ... Capital One's name. During this transfer process, associates are expected to manage inbound and outbound calls with existing partners, such as auctions, DMVs, and… more
- PSKW LLC dba ConnectiveRx LLC (Pittsburgh, PA)
- …+ 1 - 3 years as a Case Manager, Benefit Verification Specialist, or Contact Center agent at ConnectiveRx, or equivalent experience in a similar role in another ... claim processing, contact center , benefit verification, or similar industry experience. Call Center and/or Claim Processing experience is a plus. +… more
- Centene Corporation (Austin, TX)
- …This includes the oversight and responsibility of auditing all member, prospective member and agent interactions with the call center staff. + Conducts ... for assigned agents and sales leadership. + Audit all inbound and outbound communications with members, prospective members and...**Candidate Experience:** Required 2+ years of experience in a call center Required Other knowledge of customer… more
- Galileo Financial Technologies, LLC (Sandy, UT)
- …and be genuinely empathetic in conversation with Customers What you'll need: + Prior Call Center experience + Strong individual performance + A High School ... be responsible for providing best-in-class service by responding to Inbound inquiries concerning debit card transactions, products, services, disputes,...Candidates who are fluent in Spanish and English + Call Center Background - 30 to 60… more
- Sunnova Energy International Inc. (Houston, TX)
- …shifts. Preferred Qualifications + A Bachelor's Degree is preferred. + Previous call center experience preferred. + Bi-lingual (English and Spanish) preferred. ... individual production position and reports directly to a Contact Center Supervisor. The workday as a TSS may be...as a TSS may be segmented into several duties: inbound /outbound phone production, TSS agent mentoring and… more
- Guidehouse (El Segundo, CA)
- …+ 0-2+ years working within the following sectors: healthcare, insurance, business, finance, call center or customer service. + Working knowledge can be of ... - 5:00 PM PT_** **_This position is for an agent who will be receiving incoming calls and making...outbound calls with soft collections._** + Heavy outbound & inbound calling + Patient Collections + EOB knowledge +… more
- USAA (Tampa, FL)
- …and call backs. + Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction ... Casualty (P&C) active producer/agents with an **ACTIVE** P&C producer agent license to **work in both Tampa Offices** **New...interact with our members across multiple contact channels (ie inbound phone calls, email, chat, social media, etc.) to… more
- Ferguson Enterprises, LLC. (Knoxville, TN)
- …across all levels of the organization + **Ability to handle a fast-paced call center environment highly preferred** + Be well organized, detailed, and ... General areas of responsibility include reception, mailroom services, sales agent support, conference management, administrative support services, and secretarial… more
- Realtor (Scottsdale, AZ)
- …selected will be required to use his/her knowledge and skills to manage an outbound call center from the ground up with an emphasis on the development of ... of solutions in order to generate additional business + Generates revenue through inbound or outbound telesales teams managing small to mid-size Realtor, agent … more
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