- Capgemini (New York, NY)
- …to 9 years of hands-on experience in developing and implementing multichannel self- service IVR and OmniChannel Orchestration Routing using Genesys Cloud CX. The ... ideal candidate will have a strong background in customer interaction solutions across various channels and deep expertise...across IVR, Web, Messaging/Chat, SMS, Social Media, and Genesys Agent Copilot. + Utilize Genesys AI features to enhance… more
- CACI International (San Antonio, TX)
- …to effectively communicate technical matters to a non-technical audience + Strong customer service and communications skills + Strong critical thinking skills ... a Tier 2 Application Support Analyst who is responsible for providing second level service and support on supported MHS Applications to meet or exceed contract … more
- Brookfield Properties (Charleston, SC)
- …systems + Demonstrated strong written and verbal communication skills + Demonstrated customer service skills in a fast-paced environment + Detail-oriented, with ... business needs. Essential Job Functions: + Daily outbound and inbound follow-up with applicants for missing documents, as well...internal and external leasing teams to provide a superior customer service experience + Follow the terms… more
- Wabtec Corporation (North Little Rock, AR)
- …multiple projects simultaneously * Ability to effectively communicate with production, engineering, customer service , sales, and external customers * Strong oral ... self-starter with a proven record of being a change agent since you will be responsible for work that...on all matters related to the material operation including customer interaction as it relates to LHFM commitments and… more
- Walmart (Bentonville, AR)
- …risk is highly desirable. * Extensive experience (15+ years) in risk and customer service -related positions with a track record of driving successful outcomes. ... a high bar for quality and ensure all cost, service level metrics are met. This is a strategic...Managing a team of leaders and agents who manage inbound and outbound customer interactions related to… more
- US Foods (Bensenville, IL)
- …of a successful WMS rollout that aligns to the operational goals and customer Service Level Agreements (SLAs) for warehouse implementations. This role acts ... gathering, detailed design, implementation, and support phases. * Using Inbound , Outbound, Warehouse, and/or Engineering subject matter expertise, lead the… more
- CIBC (King, NC)
- …**Mortgage Solutions Advisor** you will play a pivotal role in enhancing our customer portfolio through reactive engagement in both inbound and outbound mortgage ... Regular **Weekly Hours** 37.5 **Skills** Business Development, Call Center, Client Service , Communication, Customer Experience (CX), Mortgages, Outbound Calls,… more
- CIBC (New Brunswick, NJ)
- …Place 4th Floor **Employment Type** Regular **Weekly Hours** 37.5 **Skills** Call Center, Communication, Customer Service , Inbound Calls At CIBC, we are in ... on an occasional basis._ We have embarked on an Agent @Home remote work program. All employees are required to...the impact on call quality and the stability of service . The start date for this role is **November… more
- Herc Rentals (Galt, CA)
- …needs and coordinate team actions to help resolve and satisfy requests with superior customer service + Maximize revenue by advising customers on the selection, ... inventory mix + Become a safety expert and change agent + Become an expert in the equipment rental...on a timely basis + Finalize sales while fielding inbound inquiries and successful outbound telemarketing with assistance +… more
- Aegon Asset Management (Cedar Rapids, IA)
- …Basic understanding of MS Office (Outlook, Word, Excel) + Good interpersonal communication and customer service skills + The ability to work in a fast-paced team ... make the most of what's important to them. We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit… more