- University of Miami (Miami, FL)
- …for a full-time IT Security Incident Response Leader. The IT Security Incident Response Leader will lead the proactive incident detection, response, ... to, enterprise IT services, lines of business, public relations, legal counsel, and customer call centers). + Initiates the security incident response process… more
- Guardian Life (Holmdel, NJ)
- …Major Incident , Problem, and Change & Release Management **You Will:** + Lead and manage the Major Incident Management team (including 24/7/365 coverage ... Life is looking for a dynamic Manager of Major Incident , Problem, and Change & Release Management to join...and excellence. + Partner with the Head of IT Service Management to mature and optimize ITSM processes, and… more
- Microsoft Corporation (Redmond, WA)
- …of lives around the world. Microsoft is one of the largest enterprise service companies in the world. Security represents the most critical priorities for our ... We want to reshape security and empower every user, customer , and developer with a security cloud that protects...world. Are you looking for an exciting opportunity to lead Microsoft's response efforts to protect customers around the… more
- Palo Alto Networks (CA)
- …networking environments following security incidents. Working in conjunction with the Unit 42 service delivery team, you will lead and oversee Unit 42's external ... recovery partners as well as liaise with customer contacts, ranging from technical subject matter experts to...clients. **Your Impact** + Develop (in collaboration with the Incident Response lead ) a unified and holistic… more
- Infinite Campus (Blaine, MN)
- …as facilitating incident identification, communication and resolution to ensure that service levels are maintained. You will be a focal point for customer ... than eight million students. What you'll do As an Incident Commander, you will be responsible for helping establish...Who you are You are a leader; able to lead during a crisis. You are an excellent communicator,… more
- Shuvel Digital (Pensacola, FL)
- …providing cyber detection, incident response, and recovery coordination services to the customer . * Lead activities and technical direction of CIRT staff to ... Active TS with SCI Eligibility required. Job Description: The Deputy Cyber Incident Response Team (CIRT) Manager ensures exceptional service for managed… more
- Electrosoft (Atlanta, GA)
- Incident Management/Governance Risk Compliance Engineer Posted: 08/29/2025 Electrosoft Services, Inc. is an award-winning company that provides comprehensive ... apply and share in the many benefits and opportunities we offer. Incident Management/Governance Risk Compliance Engineer + Support the Administration, Operations and… more
- Robert Half Technology (San Diego, CA)
- …Monitor and report on service desk performance metrics such as incident trends, resolution times, and customer satisfaction. + Ensure effective configuration ... Description We are seeking an experienced IT Service Desk Lead to oversee a...Strong analytical and troubleshooting skills. + Excellent communication and customer service skills. + Ability to manage… more
- CACI International (Sterling, VA)
- Technical Lead Service Management Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... * **The Opportunity** : CACI is seeking an experienced Service Level and Performance Management Lead with...service level and performance strategy, aligning with the customer 's documented strategy while supporting service optimization.… more
- System One (Arlington, VA)
- … desk, ensure the timely resolution of technical issues, and provide exceptional customer service to our internal stakeholders. They will play a critical ... Job Title: Service Desk Tower Lead Location: Arlington,...Resolve of Incidents and Requests + Liaise with the Customer Service Delivery Technical Monitors. + Manage… more