- Patterson Companies, Inc. (St. Paul, MN)
- …of ITIL and Agile best-practices preferred + Strong listening and interpersonal skills- customer service focus + Strong technical, analytical, investigative and ... organization. **Job Description:** The Application Analyst is responsible for incident management and resolution across relevant systems. This role ensures… more
- GovCIO (Columbia, SC)
- …GovCIO is currently hiring for MULTIPLE **Database Administrator(s)** to support our customer , USPS' Network and Compute Technology (NCT) group. The NCT is ... cloud, and business partner networks. NCT manages and oversees the Postal Service 's cloud services and data center infrastructure, which includes more than 24,000… more
- Fiserv (Berkeley Heights, NJ)
- …to make an impact on a global scale, come make a difference at Fiserv. **Job Title** Service Manager As a Service Manager, you will play a vital role within the ... firm acting as a lead in the operational support for our Key and...implementations while ensuring the highest levels of satisfaction. Each Service Manager should understand our various products, services, configurations,… more
- Conduent (Honolulu, HI)
- …comprehensive delivery of services to clients or customers, ensuring compliance with service level agreements (SLAs) and meeting customer satisfaction targets. ... appropriate actions to address deviations or issues. **Team Management:** Lead and manage a team of service ...drive process improvements. Have a purposeful mindset focused on customer satisfaction and service quality. Show familiarity… more
- CACI International (VA)
- Service Delivery Manager - Software Asset Management (SAM) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret ... **The Opportunity:** CACI is seeking a dynamic and experienced Service Delivery Manager - Software Asset Management (SAM) to... Delivery Manager - Software Asset Management (SAM) to lead and manage the delivery of our software asset… more
- Pearl Interactive Network (Washington, DC)
- …timely and effective resolution of technical issues while delivering exceptional customer service . This role provides leadership, direction, and mentoring ... to service desk staff, establishes best practices for ...efficient response and resolution times. + Monitor performance metrics, service levels, and customer satisfaction; implement improvements… more
- Walmart (Bentonville, AR)
- … Customer Engagement Services - Technology** The CES team crafts best-in-class customer service experiences for hundreds of millions of Walmart customers and ... that enable proactive detection, rapid resolution, and continuous improvement for critical customer service platforms. . Assess reliability risks and develop… more
- Rent the Runway (Secaucus, NJ)
- …self-confident every single day by combining best in class technology, logistics, and customer service . Since our launch in 2009, we've developed proprietary ... and we are passionate about continuing to innovate our customer experience. We have pioneered the closet in the...process of doing daily, weekly, and monthly audits. + Lead incident investigation process. + Conduct risk… more
- Eaton Corporation (Arden, NC)
- …controls. At our Avery Creek site, there is low voltage manufacturing and a Customer Service Call Center. Our employees deliver mission-critical solutions to our ... and document IT support tickets in ServiceNow and provide suggestions for improving customer service , knowledge articles and internal processes. * Participate in… more
- Zayo (OK)
- …is seeking a highly skilled and experienced Manager, Network Observability to lead a crucial team responsible for the comprehensive monitoring, alerting, and ... of Assure1. Your leadership will ensure our network operations, engineering, and customer support teams have the visibility and actionable intelligence needed to… more