- Leidos (Bethesda, MD)
- …This role is responsible for interacting with administrators to handle service inquiries and problems. Duties include examining incidents and problems and ... implementing appropriate corrective action to initiate a repair or return to service . This role analyzes recurring problems and initiates solutions for preventing… more
- Capital One (Plano, TX)
- …violations, misconduct, and criminal activity** **Relationship & Partnership Management** + ** Lead and implement incident management programs and support ... Capital One..** **The ideal candidate should:** + **Help build customer solutions, appropriately challenge business decisions and consider multiple… more
- AireSpring (Phoenix, AZ)
- …awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service ", "Unified Communications Excellence", "Best in Show," "Best Telecom ... hardware, software, connectivity, and access issues across the organization. + Manage service level agreements (SLAs), incident response, and escalations. +… more
- The Boeing Company (Berkeley, MO)
- …of a product and program. Focus will be on product and test service safety in highly complex and dynamic lab test environments including structures, electromagnetic, ... broad section of program and test capabilities to develop and provide product and service safety requirements in the design process and throughout the lifecycle of a… more
- Enhanced Protection Services (Armonk, NY)
- …Company's people, property and processes, and contribute towards doing it with first-class customer service . **Please note that this is a physical security ... and task-specific performance assessment, travel safety and critical physical security incident response management. This leader is responsible for driving process… more
- Amazon (Covington, GA)
- Description At Amazon, we're working to be the most customer -centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Join ... to managing their business unit, yet understand how to lead large teams by example who will not hesitate...Manager. You will solely be responsible for maintaining 100% service uptime in your Cluster. You have a very… more
- Bank of America (Kennesaw, GA)
- …business impacting incidents. Key responsibilities include ensuring compliance with incident management and problem management policies and procedures, serving as ... a focal point for the customer , client, and associate experience, restoring complex production incidents...and associate experience, restoring complex production incidents under tight Service Level Agreements, and pursuing root cause and problem… more
- Nordstrom (Vienna, VA)
- …is field-based, and travel is required. KEY RESPONSIBILITIES: Business Leadership * Lead and clearly articulate the vision and values of the organization and ... teams in cross functional areas including District leadership, Store Management, Service Experience, Inventory Accuracy, Risk Team, VIW Team, and Human Resources.… more
- Rent the Runway (Secaucus, NJ)
- …self-confident every single day by combining best in class technology, logistics, and customer service . Since our launch in 2009, we've developed proprietary ... and we are passionate about continuing to innovate our customer experience. We have pioneered the closet in the...of doing daily, weekly, and monthly audits. + Facilitate incident investigation process + Lead and participate… more
- General Dynamics Information Technology (Springfield, VA)
- …+ Recommendations + Intelligence Information Report (if deemed necessary by government lead ) + Personnel will support CI Incident Assessments to determine ... as a CI Digital Forensics Examiner supporting our intelligence customer . GDIT is your place to make meaningful contributions...'s computer system. In the process of supporting an Incident Assessment, reports must be produced and updated weekly.… more