- DXC Technology (Harrisburg, PA)
- …Exceptional customer -facing skills + In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery + ... Working across 4 Americas ASDM DTMS delivery teams, ensure Service Level Agreements (SLAs) are consistently met + Within...account changes and shifted priorities to Global Account Run Lead for MW. + Is a capable leader… more
- CACI International (Sterling, VA)
- Service Quality Assurance Lead Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... of Travel: Continental US * * * **The Opportunity** : CACI is looking for a Service Quality Assurance Lead to oversee and improve our service delivery… more
- Acosta Group (Des Moines, IA)
- …with client standards; Existing client growth (targeted revenue $/sales volume); Customer service (NPS) _Knowledge, Skills and Abilities_ : Communication ... including market and industry trends; Good organizational and time management skills; Customer service orientation; Ongoing professionalism and ability to handle… more
- Ball Corporation (Westminster, CO)
- …technologies and solutions to enhance the organization's security posture. + Lead incident response efforts, coordinate investigations, and ensure all ... the above security tools is preferred **Essential Responsible Areas:** The Cybersecurity Lead is a crucial role primarily focused on safeguarding our digital assets,… more
- CACI International (Sterling, VA)
- …Travel: Local * * * CACI is currently looking for a motivated, career and customer -oriented Service Desk Lead with Agile methodology experience to join our ... Service Desk Lead Job Category: Information...appropriate stakeholders + Organizing, planning, and monitoring a program's customer service department to ensure optimized interaction… more
- NuAxis Innovations (Kansas City, MO)
- …CompTIA A+ or security + Help Desk Institute's HDI certification + Customer Service Representative Certification **Experience:** At least 2 years of ... Service Desk Specialist is required to meet contract Service Level Agreements (SLAs) for incident Response,...Follow-up on resolved Incidents to check the quality, get customer concurrence of incident closure, and report… more
- Vistra (Irving, TX)
- …integrating processes related to issue resolution, and consistently delivering superior customer service . **Job Description** **Key Accountabilities** * Take ... Incident Management Analyst (non-IT) is responsible for minimizing customer and financial impacts resulting from isolated system or...years experience in an exempt role in project management, customer service , and/or customer operations… more
- RWJBarnabas Health (Lakewood, NJ)
- …per hour Location: 600 River Road, Lakewood, NJ 08701 Job Title: Food Service Worker Lead Location: MMC Southern Campus Department: Dietary Management Req#: ... the candidate's educational background, skills and professional experience. Job Overview: The Food Service Worker Lead performs a wide variety of routine tasks… more
- AECOM (Virginia Beach, VA)
- …and obstructions that may cause lane blockage. + Consistently ensure quality customer service through professionalism, timely response, skill and courtesy. + ... better world. Join us. **Job Description** **AECOM** Seeking a Lead Safety Service Patroller in the Virginia...Working knowledge of basic automotive repair. + Demonstrate positive customer service attitude - both to co-workers… more
- NTT DATA North America (Bland County, VA)
- …Azure, Google Cloud Platform (GCP), and Oracle Cloud Infrastructure (OCI). The Team Lead will ensure high service quality, client satisfaction, and efficient ... incident management, change management, and problem resolution across customer cloud environments (AWS, Azure, GCP, OCI). Supervise deployment, maintenance, and… more