- Wheeler Machinery (Salt Lake City, UT)
- …of core enterprise systems, including Microsoft Dynamics 365 (Finance & Operations, Customer Service , Sales, and Customer Insights), Warehouse Management ... manage upgrades, and ensure compliance with cybersecurity and data governance standards. + Lead incident response and root cause analysis for critical system… more
- The Boeing Company (Everett, WA)
- …programs that protect people, property, and information + Deliver excellence in customer service and build relationships with key stakeholders + Integrate ... and initiative in determining and completing actions independently. **Position Responsibilities:** + Lead the Everett Threat Management Team + Serve as the Everett… more
- Sarasota County Government (Sarasota, FL)
- …and communities we serve. To further value creativity, innovation, collaboration and great customer service - internally and externally. A job applicant with a ... whether it's a fire, medical call, technical rescue, marine incident , or large-scale disaster. From the command post to...Florida's most beautiful coastal communities. If you're ready to lead with purpose, make a tangible impact, and enjoy… more
- Kansas Judicial Branch (Topeka, KS)
- …District Court personnel statewide. This role is central to delivering exceptional customer service , ensuring that judicial staff receive timely, efficient, and ... for service improvement and automation. + Ensure prompt and professional customer service , setting service -level expectations and holding the team… more
- BD (Becton, Dickinson and Company) (Stuart, FL)
- …focused on all aspects of our Salesforce platform to drive innovation, quality, and customer excellence. You will lead a team that's building solutions which ... can manufacture products for consumers in the home and service them through our medical distribution subsidiary, Liberator Medical...enable our organization to make accurate customer -first decisions at every level, at the speed business… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …on Request Management and ITSM tool catalog governance principles. You will lead continual service improvement initiatives for Request Management, service ... + Develop and analyze KPIs and metrics to identify Request Management and service catalog improvement opportunities. + Lead research and review of ITSM… more
- Insight Global (Tampa, FL)
- …and access control * Modify and/or customize the core applications such as Incident , Problem, Change, Requests, Service Catalog while applying best practices. * ... implementation of the tool. * Monitor systems stability to prevent service degradation or interruption. Conduct risk assessments to identify potential gaps.… more
- Robert Half Technology (Naperville, IL)
- …procedures (SOPs) and knowledge base documentation to support team efficiency. * Lead incident and change management activities, including facilitating Change ... and OneDrive. * Create dashboards and reports to monitor service metrics and support audit readiness. * Drive ...Web Services (AWS) and Azure. * Demonstrated success in incident resolution and project coordination. * Preferred certifications in… more
- TekSynap (Washington, DC)
- …and effectively communicates with end-users, stakeholders, and IT staff. + Customer Service Orientation:Prioritizes user satisfaction by resolving issues ... promptly and handling user inquiries, incidents, and service requests efficiently. + Problem-Solving:Analyzes technical problems to provide timely solutions while… more
- Genesis Healthcare (WV)
- …will also be a patient experience champion through improved communication and customer service initiatives. Position Highlights *Partner with clinical teams to ... touch through the delivery of high-quality care and exceptional service . As a leading provider in the long-term care...risk exposure, optimize clinical processes and reduce adverse events. * Lead incident reviews, conduct root cause analyses,… more