- NBC Universal (Englewood Cliffs, NJ)
- …Technology + 2+ year work experience in Cyber Security + 2+ years in customer facing technical engagement roles, including service and solution delivery. + 2+ ... Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through… more
- Zions Bancorporation (Midvale, UT)
- …Management division. This role will help implement ITSM processes to enhance IT service quality and customer satisfaction at the bank. Zions Bancorporation's ... for overseeing the design, implementation, and continuous improvement of IT Service Management processes across the organization. This role ensures that IT… more
- Leidos (Tampa, FL)
- …and access control + Modify and/or customize the core applications such as Incident , Problem, Change, Requests, Service Catalog while applying best practices. + ... supporting of ITOM and ITAM applications to include discovery, asset management, service mapping pattens, and event management. + Monitor systems stability to… more
- NBC Universal (Englewood Cliffs, NJ)
- …field + 3+ years of work experience in Cyber Security + 2+ years in customer facing technical engagement roles, including service and solution delivery. + 2+ ... Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through… more
- Northrop Grumman (Roy, UT)
- …compliance with industry standards and best practices. + Monitor and improve service level agreements (SLAs) and operational level agreements (OLAs). + Conduct ... to stay abreast of changes and scheduling needs. + Drive continuous service improvement initiatives. + Manage and optimize engineering operations, incident … more
- City of Durham (Durham, NC)
- …receiving and processing calls, visitors and correspondence; calendaring; records management; customer service ; mail processing; quality assurance and follow-up. ... Hall employees. + The Officer will handle calls for service such as alarms, incident reports, trespassing,...and reviews work for accuracy and completeness. + Provides customer service including responding to inquiries from… more
- Silicon Valley Power (Santa Clara, CA)
- …electric utility, Silicon Valley Power (SVP) (https://www.siliconvalleypower.com/) has provided dependable electric service for over 125 years. SVP is the only full ... service , vertically integrated publicly owned utility in Silicon Valley...strategic initiatives in four distinct areas: Utility Performance Excellence, Customer Engagement and Satisfaction, Progress and Innovation Focus, and… more
- Wheeler Machinery (UT)
- …+ Track training completion and maintain compliance with company standards. ** Customer Service & Relationship Management:** + Ensure high levels ... , and construction industry, with a strong understanding of operational workflows, customer service standards, and safety compliance. + Familiarity with rental… more
- Rochester Institute of Technology (Rochester, NY)
- …of professional staff and a diverse team of student employees, ensuring exceptional customer service and a welcoming experience for all. Venue Management + ... Assist in developing strategic plans and lead their implementation, ensuring all operational standards are met....and evaluate professional & student staff. + Implement comprehensive customer service training programs for staff and… more
- Leidos (Hill Air Force Base, UT)
- …outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident . + Assess, identify and recommend ... **Description** Our customer is the Defense Information Systems Agency (DISA)...this role is $80,000 - $85,000 **Primary Responsibilities:** + Lead a team of Leidos employees and sub-contractors. Responsible… more