- Marriott (Bethesda, MD)
- …combines proactive site reliability engineering with adept incident command to lead our efforts in minimizing service disruptions and enhancing our ... delivering service . **CORE WORK ACTIVITIES** **Technical** . Serve as Incident Commander during major incidents, leading response efforts to restore services and… more
- Chenega Corporation (St. Marys, GA)
- …and align with Government mission priorities. + Strong organizational, communication, and customer service skills with the ability to collaborate effectively ... **Req ID:** 37223 **Summary** **Site Lead ** **Kings Bay, GA** Are you ready to...Document, monitor, and implement programs to support quality assurance, incident prioritization, escalation, customer relationship management, and… more
- CoStar Realty Information, Inc. (Arlington, VA)
- …to identify and mitigate security threats, connectivity issues, and misconfigurations. + Lead or support incident response efforts during security breaches, ... Lead Network Engineer- Palo Alto Firewalls Job Description...70 firewalls spread across several continents, supporting both the customer -facing products (CoStar Suite, Apartments.com, Homes.com, etc) and our… more
- American Electric Power (Shreveport, LA)
- …day before the posting end date **Job Summary** The Wildfire Mitigation & Response Lead plays a critical role in leading efforts to reduce wildfire risk across AEP's ... service territory. This position is responsible for the development,...best practices, and AEP's safety and reliability goals. The Lead will oversee fire prevention initiatives, emergency response coordination,… more
- North Carolina Agriculture & Technical State Unive (Greensboro, NC)
- …and staff, as well as internal and external partners. + Demonstrated strong customer service orientation, experience in partnering with other units, and ... Description: The Lead Information Security Administrator (Administrator) is a senior...cybersecurity issues. This position plays a senior role in incident management and performs advanced technical work including forensics… more
- NTT America, Inc. (Austin, TX)
- …of backup strategy, disaster recovery, and high-availability architecture. + Be able to support customer remote file service in Azure File Share in Azure Gov ... inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Lead Azure Public Cloud Engineer to join our team in Austin, Texas… more
- GovCIO (Alexandria, VA)
- …referral to this job (https://careers-govcio.icims.com/jobs/6577/ service -management- lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** ... active in client's networks and posing a potential threat. Provides the customer with assessments and reports facilitating situational awareness and understanding of… more
- Target (Brooklyn Park, MN)
- …solutions for owned platforms + Analyze monthly performance reporting to understand incident trends, SLA adherence, hardware break/fix service call metrics to ... Learn more about Target here (https://corporate.target.com/about) . As a lead engineer, you serve as the technical anchor for...upgrades + Provide 3rd level engineering support to our customer support teams + Leverage your mobile expertise to… more
- SpaceX (Bastrop, TX)
- …onboarding, account management, and long-term customer success. + Deliver Exceptional Customer Service : Provide high-quality customer support at scale to ... agencies as well as private/non-profit organizations around the world. RESPONSIBILITIES: + Lead Crisis Response Customer Engagement: Serve as the primary point… more
- Aeris Communications (Chicago, IL)
- …Jira Service Management, etc.). + A passion for delivering exceptional customer service . + Experience with agile development methodologies a plus The ... deployment. Aeris is looking for a dynamic and experienced Service Management Leader to lead and grow...Management processes. If you are passionate about delivering world-class service , possess a strong customer -centric mindset, and… more