- ERCOT (Taylor, TX)
- …Specifications. + Provide support for Workday in-bound and outbound integration issues, incident management , monitoring and changes to existing integrations + ... while maintaining trust Level Senior and Lead - Above + Advise management on technical development objectives including meeting SLAs while ensuring long term… more
- PagerDuty (Boston, MA)
- …and retention + Understanding of how modern organizations experience and desire to experience incident management products + 7+ years of product management ... Inc. (NYSE:PD) is a global leader in digital operations management . Trusted by nearly half of both the Fortune...translate data insights into user experience improvements + Matrix management experience leading engineering and design teams + Proven… more
- Amazon (Canton, MS)
- …metrics to drive positive changes - Assisting in implementing service methodologies including incident management , problem management , change management , ... relationships with external vendors & contractors - Liaising with internal teams & management groups - Ensuring we adhere to and exceed local Health & Safety… more
- Wright-Patt Credit Union Inc. (Beavercreek, OH)
- …continuously ensure quality in production. Engage on escalated production issues during the incident management process to remediate issues as well as follow up ... through problem management tickets to ensure future improvement. Ensure proper telemetry...continuous improvement and stability efforts. (20%) 4) Leadership and Management - Serve as a trusted advisor to executive… more
- Healthfirst (NY)
- …requirements to state and federal agencies** + **Knowledge of member** **satisfaction// incident management and regulations** + **Knowledge of quality improvement ... Peer Reviewer will:** + **Maintain productivity standards.** + **Collaborate with Utilization Management and Care Management and medical departments as needed,… more
- MUFG (Jersey City, NJ)
- …reporting. + Ability to perform problem analysis on problems identified in Dynatrace. + Incident Management - Reviewing all INCs assigned to APM & Capacity team ... teams to deliver the infrastructure capacity, plan for capacity and performance management , and determine requirements to optimize deployments to private and public… more
- Iteris, Inc. (Tampa, FL)
- …or as a Managed Lanes Shift Leader + Comprehensive knowledge of the Incident Management operations (RRSP, RISC, etc.) + Proficiency using SunGuide software ... process data for reports + Identify errors on event management during review of Operations Task Manager reports +...in SunGuide + Collect, review, address, and correct event management errors in accordance with the latest version of… more
- Iteris, Inc. (Tampa, FL)
- …detecting, confirming, updating, and responding to scheduled and unscheduled traffic and incident management events, congestion, and travel time imbalances in ... RTMC or equivalent facility + Extensive knowledge of traffic management systems such as SunGuide + Knowledge of ITS...principles + Skills in leadership and knowledge of key management concepts + Ability to clearly communicate information over… more
- Ensono (Columbia, SC)
- …of disciplines, security postures, access control, and infrastructure + Responsible for Incident Management , Request Fulfillment, Change Management , Event ... all levels of the organization + Understanding of large-scale network capacity management and modeling. + Proactively monitor client network performance to assess… more
- Wright-Patt Credit Union Inc. (Beavercreek, OH)
- …continuously ensure quality in production. Engage on escalated production issues during the incident management process to remediate issues as well as follow up ... platforms supporting cross-functional areas like data & analytics, document management , API gateway, remote process automation, and data transfer....through problem management tickets to ensure future improvement. Ensure proper telemetry… more
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