• Technology Operations Engineer II

    Sallie Mae (Indianapolis, IN)
    …our Change Management processes + Understand and Evangelize Change and Incident management procedures + Support delivery teams with prioritization of change ... metrics and identifying trends and areas for improvement for both Change and Incident management + **Compliance & Policy:** + Help ensure IT services comply with… more
    Sallie Mae (11/20/25)
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  • IT Service Desk Lead

    Xeris Pharmaceuticals, Inc. (Chicago, IL)
    …request, change and problem), document repeatable procedures, and lead support-related projects. + Incident Management - Lead incident response efforts by ... implementing long-term solutions to improve service stability and reduce incident volume. Lead and report to management ...reduce incident volume. Lead and report to management on a regular cadence. + Project Management more
    Xeris Pharmaceuticals, Inc. (11/08/25)
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  • Disaster Services Analyst

    The County of Los Angeles (Los Angeles, CA)
    …the Incident Command System + IS-700.b: An Introduction to the National Incident Management System + IS-2200 Basic Emergency Operations Center Functions + ... Incident Command System + IS-700.b: An Introduction to the National Incident Management System + IS-2200 Basic Emergency Operations Center Functions + SEMS… more
    The County of Los Angeles (10/07/25)
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  • Logistics Management Specialist (Assistant…

    Bureau of Land Management (Wenatchee, WA)
    …have possessed all of the following National Wildfire Coordinating Group (NWCG) incident management qualifications and training requirements to be considered ... for operation and staffing costs. Participate in multi-agency fire management planning and assure on-going emergency response preparedness. Recommend modifications… more
    Bureau of Land Management (12/09/25)
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  • Manager, Sourcing & Vendor Management , CIS

    Amazon (Austin, TX)
    …and leads efforts to resolve anomalies or exceptions. It will interact with internal incident management teams to develop automated ways to collect and analyze ... is a critical lifeline for Amazon teams and the management of cost, delivery, availability and improvements will be...work with various stakeholders to setup a WAN Service Management program. This role manages the day-to-day interaction with… more
    Amazon (12/06/25)
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  • Senior Director - Enterprise Resiliency Planning…

    Truist (Atlanta, GA)
    …key performance indicators (KPIs) and metrics to measure the effectiveness of Stability, Incident Management and Problem Management processes. 8. Liaise with ... executive leadership to communicate application/system stability, Incident Management and Program Management status, providing recommendations for… more
    Truist (12/10/25)
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  • Production Support Group Head - Truist Protection…

    Truist (Charlotte, NC)
    …key performance indicators (KPIs) and metrics to measure the effectiveness of Stabilty, Incident Management and Problem Management processes. 8. Liaise with ... executive leadership to communicate application/system stability, Incident Management and Program Management status, providing recommendations for… more
    Truist (11/27/25)
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  • Manager, Global Security Operations & Programs

    Wayfair (Boston, MA)
    …This role leads critical security functions including monitoring, threat detection, incident management , travel and executive security, regulatory compliance, ... stakeholders to enable clear communication, rapid escalation, and effective problem-solving. Incident Management & Risk Mitigation + Lead cross-functional… more
    Wayfair (10/25/25)
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  • Director, Security Operations

    Waystar (Atlanta, GA)
    …. **WHAT YOU'LL DO** + Manage the Joint Security Operations Center/Security Incident Management workflows. + Manage threat research (IANS, H-ISAC, etc.) ... ensuring proper training for SIRT. Develop metrics around the incident response process and report statuses to management... incident response process and report statuses to management . The Identity Management team is responsible… more
    Waystar (09/19/25)
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  • Production Support Analyst

    Raymond James Financial, Inc. (St. Petersburg, FL)
    …with cross-functional teams to ensure seamless integration of monitoring tools and incident management workflows across enterprise systems. + Support and enhance ... trends to produce actionable insights and support operational decision-making. + Incident Management : Understanding of incident lifecycle processes,… more
    Raymond James Financial, Inc. (11/04/25)
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