- Regeneron Pharmaceuticals (Troy, NY)
- …teams to address risks across IT/OT operations. Oversight of service quality, incident management , and IT/OT solution lifecycles is a critical part ... Management or support in a large-scale and diverse environment of incident management , escalation procedures and related disciplines + Deep experience with… more
- University of Washington (Seattle, WA)
- …to best practices of software development and architectural principles * Provide incident management leadership and contribute to implementation of incident ... to be at the forefront of academic research. **Responsibilities:** Leadership and People Management - 50% * Lead, mentor, coach, and manage a diverse team of… more
- TekSynap (Springfield, VA)
- …infrastructure problems. Responsible for making temporary solutions (workarounds) available to incident management and for managing the development of final ... incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, coordinating… more
- NANA Regional Corporation (Fredericksburg, VA)
- …and experience demonstrating an understanding of law enforcement and IT service management , incident management , and problem resolutions process, or ... the knowledge required for each area. + Provides timely and expert incident management services in strict adherence to the Service Agreement Level (SLA) metrics… more
- Hyundai Autoever America (Costa Mesa, CA)
- …as well as support the administration of the established Issue and Incident Management program. Assess operational and system requirements, ensure technical ... manner. + Identify issues and risks as they relate to the Issue/ Incident Management program and take escalation actions as necessary + Additionally, this… more
- ManTech (Vienna, VA)
- …within DoD or Intelligence Community customers + Familiarity with ITIL frameworks, incident lifecycle management , and enterprise support workflows + Experience ... will support hybrid cloud infrastructure operations by providing critical, 24x7 incident response and customer service. You will help troubleshoot complex issues… more
- CommonSpirit Health (Lufkin, TX)
- …and works collaboratively with Business and IT Stakeholders as it relates to Incident Management , Request fulfillment and Problem Management . + Understanding ... of computer hardware and system issues allowing them to appropriately set incident severity levels. They can troubleshoot a wide variety of technical problems… more
- Leidos (Ogden, UT)
- …and operational impact. *Proactively monitor network alarms across platform specific network management tools. *Utilize incident management applications to ... Field Command (DGFC). The Leidos Digital Modernization Sector and Global Solutions Management -Operations II (GSMO-II) have an opening for a Transport/IP (TRIP) Shift… more
- Sodexo (Tioga, ND)
- …management programs + Manage permits, regulatory submissions, and sustainability initiatives ** Incident Management ** + Lead incident investigations and ... with a diverse range of food services and integrated facilities management possibilities. From restaurants to delivery options, to streamlined operations and… more
- CVS Health (Woonsocket, RI)
- …configuring, supporting, and managing Rancher, Kubernetes, and/or Docker + Experience in Incident Management , Change Management , Infrastructure Support, and ... and alerting systems to enable real-time insights and rapid incident response for edge nodes and remote facilities +...Jenkins + 2+ years of engineering team leadership or management experience + Experience using customer feedback tools such… more