- OhioHealth (Columbus, OH)
- …process improvements to reduce future escalations. This role blends customer advocacy, incident management , and light technical coordination in a healthcare IT ... applications (EMR/EHR, imaging, scheduling). + Familiarity with ITIL concepts ( Incident /Problem Management ) and support tiers (L0-L3). + Certifications… more
- Leidos (Baltimore, MD)
- …Certification + Understanding of the ServiceNow platform, its core modules (eg, Incident Management , Change Management , Service Catalog, Application ... and 12+ years in information technology with at least five years in a project management role. Additional years of experience may be substituted in lieu of degree. +… more
- CVS Health (Woonsocket, RI)
- …Experience with CCaaS platforms and cloud migration strategies + Experience in BCP incident management and root cause analysis for operational technology issues ... center systems including IVR, CRM, Telephony platforms, AI Innovation, Workforce Management tools, and Quality Monitoring Systems + Lead system maintenance planning,… more
- Walmart (Sunnyvale, CA)
- …and high availability. + Strong expertise in DevOps, CI/CD, observability, incident management , and cloud cost optimization for high-traffic customer-facing ... and frameworks that support scalable, secure development across order management , fulfillment, substitutions, and customer experience flows. The position champions… more
- North Carolina Central University (Durham, NC)
- …+ Monitor and maintain in hall duty schedule **Function** Student Crisis & Incident Management **Describe the specific tasks and responsibilities related to the ... in an on-call duty rotation + Experience with crisis and emergency management + Strong proficiency in Microsoft Office and RMS-Mercury/StarRez + Strong verbal… more
- The City-County of Butte-Silver Bow (Butte, MT)
- …health nursing experience is preferred. + Montana registered nurse licensure. + National Incident Management System (NIMS)/ Incident Command System (ICS) 100, ... comprehensive healthcare to inmates, focusing on primary care, chronic disease management and significant public health initiatives like infectious disease control… more
- PNC (Dallas, TX)
- …Programming Interfaces (API's), Decision Making and Critical Thinking, IT Environment, IT Incident Management , IT Service Management (ITSM), IT Standards, ... + Performs maintenance, including installation of patches and upgrades. + Incident detection, resolution and/or escalation. Participation in root cause analysis and… more
- BAYADA Home Health Care (Pennsauken, NJ)
- …IT to integrate and enhance current applications (eg, GRC, LMS, ERM platform, incident management systems) to improve efficiency, reporting accuracy, and user ... Compliance and Ethics Program, with a strong emphasis on data-driven risk management and the implementation of technology solutions that enhance program efficiency,… more
- CVS Health (Boston, MA)
- …but not limited to application releases, upgrades, and Tier 2 incident management -ensuring scalable, sustainable improvements across the contact center ... intake, prioritization, and execution in a cross-functional environment. + Experience in incident management and root cause analysis for operational technology… more
- TEKsystems (Winston Salem, NC)
- …Program. Security Operations Support (Technical) - 45% of time * Perform incident management utilizing methods of log monitoring, adverse event analysis, ... tools (SIEM, NAC, MDM, Firewall), strategy, intrusion detection and remediation/ proxy management * Effective problem solving and analytical skills * Knowledge of PC… more